Dear Erik,
I'm sorry for the inconvenience.
In order to solve your problem, we need to know your project ID: you can find it selecting your project name and looking at the info bar at the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).
Meanwhile, I'm going to forward your request to the Spain support team.
Best regards
Marco
----Messaggio originale----
Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Erik Andreassen
Inviato: mercoledì 17 giugno 2015 12:54
A: fiware-lab-help@lists.fi-ware.org
Oggetto: [Fiware-lab-help] Unable to connect to FILAB through SSH
Dear FILab team,
A previously had success setting up a FILab node and access it through SSH. But the last couple of weeks I have been unable to get access to it - not even a response when pinging it.
Everything looks fine in the Cloud Portal, and I can even connect using VM display (but not login, because root does not have a password). The associated public IP is: 130.206.118.214 (local: 192.168.204.38).
I have terminated the instance and tried to launch a new instance (with e.g. the Ubuntu image), but without any luck.
Can you give me some hint to what I might be doing wrong? Thanks, Erik
Hi again,
I have now created a new instance and associated the IP again, but the
problem still remains - I cannot access the node using ssh.
Can you please help me?
Thanks,
Erik
On Thu, Jun 18, 2015 at 10:00 AM, Help-Desk <jira-help-desk@fi-ware.org>