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  1. Help-Desk
  2. HELP-3322

FIWARE.Request.Lab.Spain.Instance inaccessible via SSH

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear friends from FIWARE,

      My instance is ACTIVE and running in FILAB. I can connect to it via web VNC
      provided by FILAB Cloud Web interface.

      Unfortunately I cannot connect via SSH. I tried releasing its associated
      floating ip, then requesting a new one and associating it back to my
      instance. But no luck.

      My instance's background info:

      • Region: Spain2
      • Every time Spain2 node recovers from failures (as informed by FIWARE
        sanity check portal) I experience similar problems related to
        inaccessibility of my instance.

      I kindly ask you to help me get successful SSH connection to my instance.

      Regards.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Sergio G-Miranda <planetmediasergiomiranda@gmail.com>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.Instance inaccessible via SSH FIWARE.Request.Lab.Spain.Instance inaccessible via SSH
        mev Manuel Escriche made changes -
        HD-Node Spain [ 10846 ]
        mev Manuel Escriche made changes -
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Instance inaccessible via SSH FIWARE.Request.Lab.Instance inaccessible via SSH
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
        danielepavia Daniele Pavia (Inactive) made changes -
        Assignee Daniele Pavia [ danielepavia ] Spain Node Support Team [ spain.node ]
        fw.ext.user FW External User made changes -
        Attachment image001.jpg [ 16946 ]
        danielepavia Daniele Pavia (Inactive) made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        danielepavia Daniele Pavia (Inactive) made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ] Daniele Pavia [ danielepavia ]
        mev Manuel Escriche made changes -
        Assignee Pietropaolo Alfonso [ alfopietro ]
        mev Manuel Escriche made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: