Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Dear friends from FIWARE,
My instance is ACTIVE and running in FILAB. I can connect to it via web VNC
provided by FILAB Cloud Web interface.
Unfortunately I cannot connect via SSH. I tried releasing its associated
floating ip, then requesting a new one and associating it back to my
instance. But no luck.
My instance's background info:
- Region: Spain2
- Every time Spain2 node recovers from failures (as informed by FIWARE
sanity check portal) I experience similar problems related to
inaccessibility of my instance.
I kindly ask you to help me get successful SSH connection to my instance.
Regards.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Sergio G-Miranda <planetmediasergiomiranda@gmail.com>]
Dear user,
could you please provide us with your tenant id?
Please follow this steps in order to retrieve it:
https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_do_I_retrieve_my_tenant_ID.3F
Kind regards