Details
-
Type:
extRequest
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Status: Closed
-
Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Dear friends from FIWARE,
My instance is ACTIVE and running in FILAB. I can connect to it via web VNC
provided by FILAB Cloud Web interface.
Unfortunately I cannot connect via SSH. I tried releasing its associated
floating ip, then requesting a new one and associating it back to my
instance. But no luck.
My instance's background info:
- Region: Spain2
- Every time Spain2 node recovers from failures (as informed by FIWARE
sanity check portal) I experience similar problems related to
inaccessibility of my instance.
I kindly ask you to help me get successful SSH connection to my instance.
Regards.
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Sergio G-Miranda <planetmediasergiomiranda@gmail.com>]
Activity
Hi Please find the tenant ID
(ID 9bb73e4818d442b891958b3e1ad6e423)
Regards,
Salil
From: Help-Desk jira-help-desk@fi-ware.org
Sent: Tuesday, June 23, 2015 1:16 PM
To: Salil Dighe
Subject: [FI-WARE-JIRA] (HELP-3322) [Fiware-lab-help] Instance inaccessible via SSH
Dear user,
could you please provide us with your tenant id?
Please follow this steps in order to retrieve it:
https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_do_I_retrieve_my_tenant_ID.3F
Kind regards
[cid:image001.jpg@01D0AE7A.29F9E330]
FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue
Help-Desk<https://jira.fiware.org/browse/HELP> / [extRequest] <https://jira.fiware.org/browse/HELP-3322> HELP-3322<https://jira.fiware.org/browse/HELP-3322>
[Fiware-lab-help] Instance inaccessible via SSH<https://jira.fiware.org/browse/HELP-3322>
Issue Type:
[extRequest]extRequest
Assignee:
Daniele Pavia</secure/ViewProfile.jspa?name=danielepavia>
Components:
FIWARE-LAB-HELP
Created:
15/Jun/15 12:42 PM
Priority:
[Major]Major
Reporter:
FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
Status:
[In Progress]In Progress
Dear friends from FIWARE,
My instance is ACTIVE and running in FILAB. I can connect to it via web VNC
provided by FILAB Cloud Web interface.
Unfortunately I cannot connect via SSH. I tried releasing its associated
floating ip, then requesting a new one and associating it back to my
instance. But no luck.
My instance's background info:
- Region: Spain2
- Every time Spain2 node recovers from failures (as informed by FIWARE
sanity check portal) I experience similar problems related to
inaccessibility of my instance.
I kindly ask you to help me get successful SSH connection to my instance.
Regards.
Dear Spain node helpdesk,
could you please check this ticket? User's tenant ID is in the comments.
Kind regards
Dear user,
could you please provide us with your tenant id?
Please follow this steps in order to retrieve it:
https://forge.fiware.org/plugins/mediawiki/wiki/fiware/index.php/FIWARE_Lab:_Upgrade_to_Community_Account#How_do_I_retrieve_my_tenant_ID.3F
Kind regards