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  1. Help-Desk
  2. HELP-3281

FIWARE.Request.General.FIWARE.Request.Tech.no jira notification and no ability to reply to jira tickets.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-GENERAL-HELP
        • Labels:
          None

          Description

          Hi

          I have 11 Jira tickets. I can see them in Jira but
          a) I do not have any permissions in Jira to answer them
          b) I do not receive any email notifications on jira ticket updates

          If you use Jira to communicate to externals, then you need to add us as
          users incl. email address and provide the permission to respond to tickets!

          Please reply via email (not Jira ticket) to this email.

          Thanks
          Keyvan

          3DPrinteo Ltd

          M: +44(0)7575531633

          Address: 1 East Poultry Avenue, EC1A 9PT, London
          3DPrinteo Ltd is registered in England & Wales Company Number 8486322
          VAT Registration Number: 160393911

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Keyvan K <keyvan.k@3dprinteo.com>]

            Activity

            Ascending order - Click to sort in descending order
            fw.ext.user FW External User created issue -
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-TECH-HELP [ 10278 ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [ mev ]
            mev Manuel Escriche made changes -
            Link This issue relates to SUPP-262 [ SUPP-262 ]
            mev Manuel Escriche made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            mev Manuel Escriche made changes -
            Sender Email keyvan.k@3dprinteo.com
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] no jira notification and no ability to reply to jira tickets FIWARE.Request.Tech.no jira notification and no ability to reply to jira tickets.
            mev Manuel Escriche made changes -
            Component/s FIWARE-GENERAL-HELP [ 10277 ]
            Component/s FIWARE-TECH-HELP [ 10278 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Tech.no jira notification and no ability to reply to jira tickets. FIWARE.Request.General.FIWARE.Request.Tech.no jira notification and no ability to reply to jira tickets.
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]

              People

              • Assignee:
                mev Manuel Escriche
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: