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  1. Help-Desk
  2. HELP-3269

FIWARE.Request.Lab.Spain.Instance won't wake up from SHUTDOWN state

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear friends from FIWARE,

      My instance in FI LAB unexpectedly appeared today as SHUTDOWN (state:
      SHUTOFF , power state: SHUTDOWN).

      Whenever I try to reboot the instance via the Actions menu I get the
      following message:

      {"conflictingRequest": {"message": "Cannot 'reboot' while instance is in
      vm_state stopped", "code": 409}}

      The result: State and power state remain the same and instance
      is inaccessible.

      My instance's background info:

      • Region: Spain2
      • Every time Spain2 node recovers from failures (as informed by FIWARE
        sanity check portal) I experience similar problems related to
        inaccessibility of my instance. Last time I solved the issue by releasing
        its associated floating ip, then requesting a new one and associating it
        back to my instance. Nonetheless, I'm pretty sure this is not the standard
        procedure to follow in order to wake an instance up and having it up and
        running.

      I kindly ask you to help me get my instance running.

      Best regards.

      Sergio

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Sergio G-Miranda <planetmediasergiomiranda@gmail.com>]

        Activity

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
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            Dates

            • Created:
              Updated:
              Resolved: