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  1. Help-Desk
  2. HELP-3266

FIWARE.Request.Lab.Spain.Can not access intance with public IP

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      Since yesterday I can not access my machine using the public IP. But I enter
      http://fi-health.lab.fiware.org/ and says my region is well. (spain2)

      My IP Public is 130 206 121 191

      What is the problem?

      Thanks in advance.

      Best regards.
      Juanvi Bolufer
      UMANICK Technologies | Ingeniero de Software

      (+34) 656 640 167
      @juanvibolufer <https://twitter.com/juanvibolufer>
      www.umanick.com

      <http://www.umanick.biz/biometria-y-sanidad>
      NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
      Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
      han sido incorporados a un fichero automatizado con la finalidad de prestar
      y ofrecer nuestros servicios. Los datos almacenados bajo la
      confidencialidad y las medidas de seguridad legalmente establecidas no
      serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
      Usted puede ejercer sus derechos de acceso, rectificación cancelación y
      oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
      B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
      Valencia, o mediante el correo electrónico info@umanick.com.

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Juan Vicente Bolufer <juanvi.bolufer@umanick.com>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Juan,
        in order to solve your issue we need to know your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).
        Meanwhile, I’m going to forward your request to the Spain support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer
        Inviato: mercoledì 10 giugno 2015 09:38
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] Can not access intance with public IP

        Hi,

        Since yesterday I can not access my machine using the public IP. But I enter http://fi-health.lab.fiware.org/ and says my region is well. (spain2)

        My IP Public is 130 206 121 191

        What is the problem?
        Thanks in advance.
        Best regards.
        https://s3.amazonaws.com/imagenes-firmas/Juanvi/juanvi.png
        Juanvi Bolufer
        UMANICK Technologies | Ingeniero de Software

        (+34) 656 640 167
        @juanvibolufer<https://twitter.com/juanvibolufer>
        www.umanick.com<http://www.umanick.com>

        https://s3.amazonaws.com/imagenes-firmas/Juanvi/barra.png<http://www.umanick.biz/biometria-y-sanidad>
        NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal, UMANICK le informa que sus datos han sido incorporados a un fichero automatizado con la finalidad de prestar y ofrecer nuestros servicios. Los datos almacenados bajo la confidencialidad y las medidas de seguridad legalmente establecidas no serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK. Usted puede ejercer sus derechos de acceso, rectificación cancelación y oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F. B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020, Valencia, o mediante el correo electrónico info@umanick.com<info@umanick.com>.
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Juan, in order to solve your issue we need to know your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Meanwhile, I’m going to forward your request to the Spain support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer Inviato: mercoledì 10 giugno 2015 09:38 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Can not access intance with public IP Hi, Since yesterday I can not access my machine using the public IP. But I enter http://fi-health.lab.fiware.org/ and says my region is well. (spain2) My IP Public is 130 206 121 191 What is the problem? Thanks in advance. Best regards. https://s3.amazonaws.com/imagenes-firmas/Juanvi/juanvi.png Juanvi Bolufer UMANICK Technologies | Ingeniero de Software (+34) 656 640 167 @juanvibolufer< https://twitter.com/juanvibolufer > www.umanick.com< http://www.umanick.com > https://s3.amazonaws.com/imagenes-firmas/Juanvi/barra.png < http://www.umanick.biz/biometria-y-sanidad > NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal, UMANICK le informa que sus datos han sido incorporados a un fichero automatizado con la finalidad de prestar y ofrecer nuestros servicios. Los datos almacenados bajo la confidencialidad y las medidas de seguridad legalmente establecidas no serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK. Usted puede ejercer sus derechos de acceso, rectificación cancelación y oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F. B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020, Valencia, o mediante el correo electrónico info@umanick.com< info@umanick.com >. Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        marcocipriani Marco Cipriani added a comment -

        Reply from the user:

        These are my data:

        • Region: spain2
        • Project ID : 00000000000000000000000000011656
        • User: ilko.garcia@umanick.com
        Show
        marcocipriani Marco Cipriani added a comment - Reply from the user: These are my data: Region: spain2 Project ID : 00000000000000000000000000011656 User: ilko.garcia@umanick.com
        Hide
        henar Henar Muñoz added a comment -

        the host does not provide an IP. Trying to solve it

        Show
        henar Henar Muñoz added a comment - the host does not provide an IP. Trying to solve it

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: