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  1. Help-Desk
  2. HELP-3266

FIWARE.Request.Lab.Spain.Can not access intance with public IP

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          Since yesterday I can not access my machine using the public IP. But I enter
          http://fi-health.lab.fiware.org/ and says my region is well. (spain2)

          My IP Public is 130 206 121 191

          What is the problem?

          Thanks in advance.

          Best regards.
          Juanvi Bolufer
          UMANICK Technologies | Ingeniero de Software

          (+34) 656 640 167
          @juanvibolufer <https://twitter.com/juanvibolufer>
          www.umanick.com

          <http://www.umanick.biz/biometria-y-sanidad>
          NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de
          Protección de Datos de Carácter Personal, UMANICK le informa que sus datos
          han sido incorporados a un fichero automatizado con la finalidad de prestar
          y ofrecer nuestros servicios. Los datos almacenados bajo la
          confidencialidad y las medidas de seguridad legalmente establecidas no
          serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK.
          Usted puede ejercer sus derechos de acceso, rectificación cancelación y
          oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F.
          B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020,
          Valencia, o mediante el correo electrónico info@umanick.com.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Juan Vicente Bolufer <juanvi.bolufer@umanick.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		2h 39m 1 Henar Muñoz 10/Jun/15 12:18 PM
            In Progress In Progress Impeded Impeded
            		3s 1 Henar Muñoz 10/Jun/15 12:18 PM
            Impeded Impeded In Progress In Progress
            		43m 6s 1 Henar Muñoz 10/Jun/15 1:01 PM
            In Progress In Progress Answered Answered
            		2s 1 Henar Muñoz 10/Jun/15 1:01 PM
            Answered Answered Closed Closed
            		1d 21h 10m 1 Henar Muñoz 12/Jun/15 10:12 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Can not access intance with public IP FIWARE.Request.Lab.Spain.Can not access intance with public IP
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            mev Manuel Escriche made changes -
            Sender Email juanvi.bolufer@umanick.com
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Can not access intance with public IP FIWARE.Request.Lab.Can not access intance with public IP
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            henar Henar Muñoz made changes -
            Status Impeded [ 10004 ] In Progress [ 3 ]
            Hide
            Permalink
            henar Henar Muñoz added a comment -

            the host does not provide an IP. Trying to solve it

            Show
            henar Henar Muñoz added a comment - the host does not provide an IP. Trying to solve it
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Impeded [ 10004 ]
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Reply from the user:

            These are my data:

            • Region: spain2
            • Project ID : 00000000000000000000000000011656
            • User: ilko.garcia@umanick.com
            Show
            marcocipriani Marco Cipriani added a comment - Reply from the user: These are my data: Region: spain2 Project ID : 00000000000000000000000000011656 User: ilko.garcia@umanick.com
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            marcocipriani Marco Cipriani made changes -
            Attachment logo Ambiente_foglia2.jpg [ 16306 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Juan,
            in order to solve your issue we need to know your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz).
            Meanwhile, I’m going to forward your request to the Spain support team.

            Best regards
            Marco

            Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer
            Inviato: mercoledì 10 giugno 2015 09:38
            A: fiware-lab-help@lists.fi-ware.org
            Oggetto: [Fiware-lab-help] Can not access intance with public IP

            Hi,

            Since yesterday I can not access my machine using the public IP. But I enter http://fi-health.lab.fiware.org/ and says my region is well. (spain2)

            My IP Public is 130 206 121 191

            What is the problem?
            Thanks in advance.
            Best regards.
            https://s3.amazonaws.com/imagenes-firmas/Juanvi/juanvi.png
            Juanvi Bolufer
            UMANICK Technologies | Ingeniero de Software

            (+34) 656 640 167
            @juanvibolufer<https://twitter.com/juanvibolufer>
            www.umanick.com<http://www.umanick.com>

            https://s3.amazonaws.com/imagenes-firmas/Juanvi/barra.png<http://www.umanick.biz/biometria-y-sanidad>
            NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal, UMANICK le informa que sus datos han sido incorporados a un fichero automatizado con la finalidad de prestar y ofrecer nuestros servicios. Los datos almacenados bajo la confidencialidad y las medidas de seguridad legalmente establecidas no serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK. Usted puede ejercer sus derechos de acceso, rectificación cancelación y oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F. B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020, Valencia, o mediante el correo electrónico info@umanick.com<info@umanick.com>.
            Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

            This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

            [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

            Show
            marcocipriani Marco Cipriani added a comment - Dear Juan, in order to solve your issue we need to know your project ID: you can find it selecting your project name and looking at the info bar in the bottom of the page, something like <project-name> (ID 00000000000000000000000000000xyz). Meanwhile, I’m going to forward your request to the Spain support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Juan Vicente Bolufer Inviato: mercoledì 10 giugno 2015 09:38 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] Can not access intance with public IP Hi, Since yesterday I can not access my machine using the public IP. But I enter http://fi-health.lab.fiware.org/ and says my region is well. (spain2) My IP Public is 130 206 121 191 What is the problem? Thanks in advance. Best regards. https://s3.amazonaws.com/imagenes-firmas/Juanvi/juanvi.png Juanvi Bolufer UMANICK Technologies | Ingeniero de Software (+34) 656 640 167 @juanvibolufer< https://twitter.com/juanvibolufer > www.umanick.com< http://www.umanick.com > https://s3.amazonaws.com/imagenes-firmas/Juanvi/barra.png < http://www.umanick.biz/biometria-y-sanidad > NOTA LEGAL En cumplimiento de lo establecido en la Ley Orgánica 15/1999 de Protección de Datos de Carácter Personal, UMANICK le informa que sus datos han sido incorporados a un fichero automatizado con la finalidad de prestar y ofrecer nuestros servicios. Los datos almacenados bajo la confidencialidad y las medidas de seguridad legalmente establecidas no serán cedidos ni compartidos con empresas ni entidades ajenas a UMANICK. Usted puede ejercer sus derechos de acceso, rectificación cancelación y oposición poniéndose en contacto con UMANICK TECHNOLOGIES, S.L. C.I.F. B-98504210 y domicilio en c/ Músico Hipólito Martínez Nº16. Pta. 63. 46020, Valencia, o mediante el correo electrónico info@umanick.com< info@umanick.com >. Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
            marcocipriani Marco Cipriani made changes -
            Assignee Spain Node Support Team [ spain.node ]
            marcocipriani Marco Cipriani made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: