Details
-
Type: extRequest
-
Status: Closed
-
Priority: Major
-
Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi,
Our machines are unaccessible via public IP, could you help us?
Thank you very much.
–
José Jaime Ariza
R&D Engineer
+34 696604288
Ikergune, Etxe-Tar group
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
[Created via e-mail received from: Jose Jaime Ariza <jjaime@ikergune.com>]
Activity
Dear Gergö,
I use Spain2, the username is firos@ikergune.com and the instance is
cloud-orion (ID: ce080f7b-a297-4b7e-b2a3-481513f23b1e).
Thank you very much.
–
José Jaime Ariza
R&D Engineer
+34 696604288
Ikergune, Etxe-Tar group
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Please send your reply to jjaime@ikergune.com directly.
Best,
Sandor – level 1 support team
Dear Jose Jaime Ariza,
I forwarded your issue to the Spain Node support. They will check the
problem.
Best Regards,
Gergő
–
Gergő Gombos
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Hi
It seems it is working:
ssh root@130.206.122.27
The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
Are you sure you want to continue connecting (yes/no)?
Could you tell me exactly what your problems are?
Regards,
Henar
Hi,
The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess).
Thank you very much.
On 08/06/15 15:44, Help-Desk wrote:
Hi
It seems it is working:
ssh root@130.206.122.27<root@130.206.122.27>
The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
Are you sure you want to continue connecting (yes/no)?
Could you tell me exactly what your problems are?
Regards,
Henar
[data:image/png;base64,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Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
[Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>
Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
Components: FIWARE-LAB-HELP
Created: 05/Jun/15 1:35 PM
Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
Status: https://jira.fiware.org/images/icons/statuses/open.png Open
Hi,
Our machines are unaccessible via public IP, could you help us?
Thank you very much.
–
José Jaime Ariza
R&D Engineer
+34 696604288
Ikergune, Etxe-Tar group
Hi,
The machine is unreachable again.
Thank you very much.
On 08/06/15 17:58, Jose Jaime Ariza wrote:
Hi,
The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess).
Thank you very much.
On 08/06/15 15:44, Help-Desk wrote:
Hi
It seems it is working:
ssh root@130.206.122.27<root@130.206.122.27>
The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
Are you sure you want to continue connecting (yes/no)?
Could you tell me exactly what your problems are?
Regards,
Henar
[data:image/png;base64,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Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
[Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>
Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
Components: FIWARE-LAB-HELP
Created: 05/Jun/15 1:35 PM
Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
Status: https://jira.fiware.org/images/icons/statuses/open.png Open
Hi,
Our machines are unaccessible via public IP, could you help us?
Thank you very much.
–
José Jaime Ariza
R&D Engineer
+34 696604288
Ikergune, Etxe-Tar group
Hi,
The machine went down, again, yesterday at 11:45.
Thank you very much.
On 12/06/15 11:48, Help-Desk wrote:
Hi
Now, it is working...
ssh root@130.206.122.27<root@130.206.122.27>
The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
Regards,
Henar
[data:image/png;base64,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Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
[Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>
Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
Components: FIWARE-LAB-HELP
Created: 05/Jun/15 1:35 PM
Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
Status: https://jira.fiware.org/images/icons/statuses/assigned.png Answered
Hi,
Our machines are unaccessible via public IP, could you help us?
Thank you very much.
–
José Jaime Ariza
R&D Engineer
+34 696604288
Ikergune, Etxe-Tar group
Dear Jose Jaime Ariza,
please, send us some information about the instance and you:
Which regin do you use?
What is your username or tennant id?
What is the id of your instance?
Best regards,
Gergő
–
Gergő Gombos
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help