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  1. Help-Desk
  2. HELP-3220

FIWARE.Request.Lab.Spain.FI-Lab Assistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi,

          Our machines are unaccessible via public IP, could you help us?

          Thank you very much.

          –
          José Jaime Ariza
          R&D Engineer
          +34 696604288
          Ikergune, Etxe-Tar group

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Jose Jaime Ariza <jjaime@ikergune.com>]

            Activity

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            fw.ext.user FW External User added a comment -

            Dear Jose Jaime Ariza,

            please, send us some information about the instance and you:
            Which regin do you use?
            What is your username or tennant id?
            What is the id of your instance?

            Best regards,
            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Jose Jaime Ariza, please, send us some information about the instance and you: Which regin do you use? What is your username or tennant id? What is the id of your instance? Best regards, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
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            fw.ext.user FW External User added a comment -

            Dear Gergö,

            I use Spain2, the username is firos@ikergune.com and the instance is
            cloud-orion (ID: ce080f7b-a297-4b7e-b2a3-481513f23b1e).

            Thank you very much.

            –
            José Jaime Ariza
            R&D Engineer
            +34 696604288
            Ikergune, Etxe-Tar group

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Gergö, I use Spain2, the username is firos@ikergune.com and the instance is cloud-orion (ID: ce080f7b-a297-4b7e-b2a3-481513f23b1e). Thank you very much. – José Jaime Ariza R&D Engineer +34 696604288 Ikergune, Etxe-Tar group _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            sandor Sándor Laki added a comment -

            Please send your reply to jjaime@ikergune.com directly.

            Best,
            Sandor – level 1 support team

            Show
            sandor Sándor Laki added a comment - Please send your reply to jjaime@ikergune.com directly. Best, Sandor – level 1 support team
            Hide
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            fw.ext.user FW External User added a comment -

            Dear Jose Jaime Ariza,

            I forwarded your issue to the Spain Node support. They will check the
            problem.

            Best Regards,
            Gergő

            –
            Gergő Gombos

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Dear Jose Jaime Ariza, I forwarded your issue to the Spain Node support. They will check the problem. Best Regards, Gergő – Gergő Gombos _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
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            henar Henar Muñoz added a comment -

            Hi
            It seems it is working:
            ssh root@130.206.122.27
            The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
            RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
            Are you sure you want to continue connecting (yes/no)?
            Could you tell me exactly what your problems are?
            Regards,
            Henar

            Show
            henar Henar Muñoz added a comment - Hi It seems it is working: ssh root@130.206.122.27 The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? Could you tell me exactly what your problems are? Regards, Henar
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi,

            The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess).

            Thank you very much.

            On 08/06/15 15:44, Help-Desk wrote:

            Hi

            It seems it is working:
            ssh root@130.206.122.27<root@130.206.122.27>
            The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
            RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
            Are you sure you want to continue connecting (yes/no)?

            Could you tell me exactly what your problems are?
            Regards,
            Henar

            [data:image/png;base64,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            Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
            [Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>

            Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
            Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
            Components: FIWARE-LAB-HELP
            Created: 05/Jun/15 1:35 PM
            Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
            Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
            Status: https://jira.fiware.org/images/icons/statuses/open.png Open

            Hi,

            Our machines are unaccessible via public IP, could you help us?

            Thank you very much.

            –
            José Jaime Ariza
            R&D Engineer
            +34 696604288
            Ikergune, Etxe-Tar group

            Show
            fw.ext.user FW External User added a comment - Hi, The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess). Thank you very much. On 08/06/15 15:44, Help-Desk wrote: Hi It seems it is working: ssh root@130.206.122.27< root@130.206.122.27 > The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? Could you tell me exactly what your problems are? Regards, Henar [data:image/png;base64,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] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue Help-Desk< https://jira.fiware.org/browse/HELP > / https://jira.fiware.org/images/icons/issuetypes/defect.png < https://jira.fiware.org/browse/HELP-3220 > HELP-3220 < https://jira.fiware.org/browse/HELP-3220 > [Fiware-lab-help] FI-Lab Assistance< https://jira.fiware.org/browse/HELP-3220 > Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar> Components: FIWARE-LAB-HELP Created: 05/Jun/15 1:35 PM Priority: https://jira.fiware.org/images/icons/priorities/major.png Major Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user> Status: https://jira.fiware.org/images/icons/statuses/open.png Open Hi, Our machines are unaccessible via public IP, could you help us? Thank you very much. – José Jaime Ariza R&D Engineer +34 696604288 Ikergune, Etxe-Tar group
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Hi,

            The machine is unreachable again.

            Thank you very much.

            On 08/06/15 17:58, Jose Jaime Ariza wrote:
            Hi,

            The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess).

            Thank you very much.

            On 08/06/15 15:44, Help-Desk wrote:

            Hi

            It seems it is working:
            ssh root@130.206.122.27<root@130.206.122.27>
            The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
            RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.
            Are you sure you want to continue connecting (yes/no)?

            Could you tell me exactly what your problems are?
            Regards,
            Henar

            [data:image/png;base64,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            Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
            [Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>

            Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
            Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
            Components: FIWARE-LAB-HELP
            Created: 05/Jun/15 1:35 PM
            Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
            Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
            Status: https://jira.fiware.org/images/icons/statuses/open.png Open

            Hi,

            Our machines are unaccessible via public IP, could you help us?

            Thank you very much.

            –
            José Jaime Ariza
            R&D Engineer
            +34 696604288
            Ikergune, Etxe-Tar group

            Show
            fw.ext.user FW External User added a comment - Hi, The machine is unreachable again. Thank you very much. On 08/06/15 17:58, Jose Jaime Ariza wrote: Hi, The machine has been unresponsive for several days but it looks that that the problem has fixed itself. I have no idea why or when (during the weekend, I guess). Thank you very much. On 08/06/15 15:44, Help-Desk wrote: Hi It seems it is working: ssh root@130.206.122.27< root@130.206.122.27 > The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Are you sure you want to continue connecting (yes/no)? Could you tell me exactly what your problems are? Regards, Henar [data:image/png;base64,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 %0ATkDOUyAhlN7JU9m7RxfjiWQmk06B0mxPH9+hp5NbW984lvgaO+vXPQN655IH0wPCJWS7s7HDfUZiueF5WMpvM4nNrSRcnJJJWBbzOyOzy2ckhMjwb8QFcYAAaALTubhdN3RRB5zO9e6XkyvBcDoFYYhvssUkUltJMkJ/cGVKoAWbm4uwBX6APA8SGlzizokq3NY34c1vp2N0nAHF47E4vbe9ddW6+BZuE3d6Tvzu/wGJDO5GA/sBX+N8RUJ871nay25FYrF4nI7H49EYncsklX3zr14YRbXwRm74EuBcDUDUOZsBBKMBwAZXjcIBTwPT+e5pVd/8whP/JhMLRyJRTpFwdJOhZ/74W35z7lzXFF8D5vFapQ2CAK2caBLVuiAv+Xb2x8mlhcerFBVOJ2mGjlLhSDh8PKLhMEVRyTidSdIbIequd7XX8+Cz67N8+EHqnMevJtA63befphKxFBNN0BAMkWQoRFKsQuwFokLhEEVtkKENkgQDPCaViKaYCDH7uF7NgeA48G/ejFPr6xuB4Dp0TiTXjjvJjZM1K/AFguwuHQl91DON6d1IndrZZb6biIbWAoEgC+IGzNg6WQS57cqNM1Vsfn+QiYUuGW/Xqx0IT+Mc+uUBEyF9vjV/4Dn5XzA/ls/nZyIbP0zcAwiC6V0zvz+hNgIrq6u+l9TKqi9CBjy3vfUAuubwLnr/XA+srb48CBLkun/+3vIVy/1/ALoycmVpjBTDAAAAAElFTkSuQmCCMy0wMy0xMlQwOTozNDowMysxMTowMDKkumEAAAAASUVORK5CYII=] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue Help-Desk< https://jira.fiware.org/browse/HELP > / https://jira.fiware.org/images/icons/issuetypes/defect.png < https://jira.fiware.org/browse/HELP-3220 > HELP-3220 < https://jira.fiware.org/browse/HELP-3220 > [Fiware-lab-help] FI-Lab Assistance< https://jira.fiware.org/browse/HELP-3220 > Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar> Components: FIWARE-LAB-HELP Created: 05/Jun/15 1:35 PM Priority: https://jira.fiware.org/images/icons/priorities/major.png Major Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user> Status: https://jira.fiware.org/images/icons/statuses/open.png Open Hi, Our machines are unaccessible via public IP, could you help us? Thank you very much. – José Jaime Ariza R&D Engineer +34 696604288 Ikergune, Etxe-Tar group
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            fw.ext.user FW External User added a comment -

            Hi,

            The machine went down, again, yesterday at 11:45.

            Thank you very much.

            On 12/06/15 11:48, Help-Desk wrote:

            Hi

            Now, it is working...

            ssh root@130.206.122.27<root@130.206.122.27>
            The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established.
            RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf.

            Regards,
            Henar

            [data:image/png;base64,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] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue

            Help-Desk<https://jira.fiware.org/browse/HELP> / https://jira.fiware.org/images/icons/issuetypes/defect.png <https://jira.fiware.org/browse/HELP-3220> HELP-3220<https://jira.fiware.org/browse/HELP-3220>
            [Fiware-lab-help] FI-Lab Assistance<https://jira.fiware.org/browse/HELP-3220>

            Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest
            Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar>
            Components: FIWARE-LAB-HELP
            Created: 05/Jun/15 1:35 PM
            Priority: https://jira.fiware.org/images/icons/priorities/major.png Major
            Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user>
            Status: https://jira.fiware.org/images/icons/statuses/assigned.png Answered

            Hi,

            Our machines are unaccessible via public IP, could you help us?

            Thank you very much.

            –
            José Jaime Ariza
            R&D Engineer
            +34 696604288
            Ikergune, Etxe-Tar group

            Show
            fw.ext.user FW External User added a comment - Hi, The machine went down, again, yesterday at 11:45. Thank you very much. On 12/06/15 11:48, Help-Desk wrote: Hi Now, it is working... ssh root@130.206.122.27< root@130.206.122.27 > The authenticity of host '130.206.122.27 (130.206.122.27)' can't be established. RSA key fingerprint is 86:5d:7e:d8:93:2b:62:74:f8:9c:3f:f7:01:71:c0:cf. Regards, Henar [data:image/png;base64,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] FW External User</secure/ViewProfile.jspa?name=fw.ext.user> created an issue Help-Desk< https://jira.fiware.org/browse/HELP > / https://jira.fiware.org/images/icons/issuetypes/defect.png < https://jira.fiware.org/browse/HELP-3220 > HELP-3220 < https://jira.fiware.org/browse/HELP-3220 > [Fiware-lab-help] FI-Lab Assistance< https://jira.fiware.org/browse/HELP-3220 > Issue Type: https://jira.fiware.org/images/icons/issuetypes/defect.png extRequest Assignee: Henar Muñoz</secure/ViewProfile.jspa?name=henar> Components: FIWARE-LAB-HELP Created: 05/Jun/15 1:35 PM Priority: https://jira.fiware.org/images/icons/priorities/major.png Major Reporter: FW External User</secure/ViewProfile.jspa?name=fw.ext.user> Status: https://jira.fiware.org/images/icons/statuses/assigned.png Answered Hi, Our machines are unaccessible via public IP, could you help us? Thank you very much. – José Jaime Ariza R&D Engineer +34 696604288 Ikergune, Etxe-Tar group

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: