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  1. Help-Desk
  2. HELP-3151

FIWARE.Request.Lab.PiraeusN.Snapshot migration.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,
          my account was successful migrated to a community account.
          Now it's binded to the node I've selected ( Berlin)

          I had an instance on the Pireus node that I can't see anymore.
          Is it possibile to migrate the last snapshot I did there to Berlin node?
          If so, how?

          Have I lost everything?

          Thanks

          Best

          Emiliano Saurin - Speed Up Europe accellerator

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Emiliano Saurin <emiliano@saurin.it>]

            Activity

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            sandor Sándor Laki added a comment -

            Dear Emiliano,

            I have forwarded your request to the operators of Pireus. They will
            contact you soon.

            Best,
            Sandor

            –
            Sándor Laki
            EU FP7 FI-PPP XIFI project,
            Wigner Research Centre for Physics,
            Hungarian Academy of Sciences
            Konkoly Thege Miklós út 29-33.
            H-1121, Budapest, Hungary
            Cell: +36 70 374 2646
            Skype: sandor.laki

            XIFI: https://fi-xifi.eu/home.html
            FI-PPP: http://www.fi-ppp.eu/

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            sandor Sándor Laki added a comment - Dear Emiliano, I have forwarded your request to the operators of Pireus. They will contact you soon. Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            UPRC PiraeusU Node Helpdesk added a comment -

            Dear user,

            thank you for contact us. Regarding your instance in Piraeus, could you please clarify on which node it was actually hosted? There are 2 nodes that include the name "Piraeus"; a) PiraeusU and b) PiraeusN.
            In case your instance was hosted on

            {b}PiraeusU{b}

            , could you please provide us your tenant-name and tenant-id so as to check our cloud hosts for your vm? In case your VM was in the PiraeusN node, this helpdesk request should be assigned to the corresponding admin team.

            Best Regards,
            PiraeusU technical support team

            Show
            UPRC PiraeusU Node Helpdesk added a comment - Dear user, thank you for contact us. Regarding your instance in Piraeus, could you please clarify on which node it was actually hosted? There are 2 nodes that include the name "Piraeus"; a) PiraeusU and b) PiraeusN. In case your instance was hosted on {b}PiraeusU{b} , could you please provide us your tenant-name and tenant-id so as to check our cloud hosts for your vm? In case your VM was in the PiraeusN node, this helpdesk request should be assigned to the corresponding admin team. Best Regards, PiraeusU technical support team
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            fw.ext.user FW External User added a comment -

            thank you Sandor,
            I would also add that I'm trying to use CLI with PireusN in order to check
            if the snapshots are still there, but the endpoint is not responding
            ERROR (ConnectionRefused): Unable to establish connection to
            http://185.23.171.2:8774/v2/.../servers/detail

            Best

            Emiliano

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - thank you Sandor, I would also add that I'm trying to use CLI with PireusN in order to check if the snapshots are still there, but the endpoint is not responding ERROR (ConnectionRefused): Unable to establish connection to http://185.23.171.2:8774/v2/.../servers/detail Best Emiliano _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
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            sandor Sándor Laki added a comment -

            Please check the user's issue and send your reply directly to him to emiliano@saurin.it

            Thanks,
            Best,
            Sandor

            Show
            sandor Sándor Laki added a comment - Please check the user's issue and send your reply directly to him to emiliano@saurin.it Thanks, Best, Sandor
            Hide
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            neuropublic PiraeusN Node Helpdesk added a comment - - edited

            Unfortunately the image is not available.
            User has been informed by email.

            Show
            neuropublic PiraeusN Node Helpdesk added a comment - - edited Unfortunately the image is not available. User has been informed by email.

              People

              • Assignee:
                neuropublic PiraeusN Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
                4 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: