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  1. Help-Desk
  2. HELP-3147

FIWARE.Request.Lab.Lannion.blueprint template creation fails.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi

      When I attemt to create a "blueprint template", I get error500:

      "TypeError: Cannot call method 'match' of undefined at getEndpoint
      (/root/fi-ware-cloud-portal/server.js:484:18) at
      app.all.resp.time_stats.serv (/root/fi-ware-cloud-portal/server.js:352:16)
      at callbacks
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:161:37)
      at param
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:135:11)
      at param
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
      at param
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
      at param
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
      at pass
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:142:5)
      at Router._dispatch
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:170:5)
      at Object.router
      (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:33:10)"

      Can you please clarify asap?

      Thanks
      Keyvan

      3DPrinteo Ltd

      M: +44(0)7575531633

      Address: 1 East Poultry Avenue, EC1A 9PT, London
      3DPrinteo Ltd is registered in England & Wales Company Number 8486322
      VAT Registration Number: 160393911

      [Created via e-mail received from: Keyvan K <keyvan.k@3dprinteo.com>]

        Issue Links

          Activity

          Hide
          fw.ext.user FW External User added a comment -

          Hi

          When I attemt to create a "blueprint template", I get error500:

          "TypeError: Cannot call method 'match' of undefined at getEndpoint
          (/root/fi-ware-cloud-portal/server.js:484:18) at
          app.all.resp.time_stats.serv (/root/fi-ware-cloud-portal/server.js:352:16)
          at callbacks
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:161:37)
          at param
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:135:11)
          at param
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
          at param
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
          at param
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
          at pass
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:142:5)
          at Router._dispatch
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:170:5)
          at Object.router
          (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:33:10)"

          Can you please clarify/help asap?

          Thanks
          Keyvan

          Show
          fw.ext.user FW External User added a comment - Hi When I attemt to create a "blueprint template", I get error500: "TypeError: Cannot call method 'match' of undefined at getEndpoint (/root/fi-ware-cloud-portal/server.js:484:18) at app.all.resp.time_stats.serv (/root/fi-ware-cloud-portal/server.js:352:16) at callbacks (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:161:37) at param (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:135:11) at param (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11) at param (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11) at param (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11) at pass (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:142:5) at Router._dispatch (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:170:5) at Object.router (/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:33:10)" Can you please clarify/help asap? Thanks Keyvan
          Hide
          sandor Sándor Laki added a comment -

          Dear Keyvan,

          Could you please send me the region where you experienced this problem?

          Thank you in advance,

          Best,
          Sandor
          – on behalf of level-1 support team


          Sándor Laki
          EU FP7 FI-PPP XIFI project,
          Wigner Research Centre for Physics,
          Hungarian Academy of Sciences
          Konkoly Thege Miklós út 29-33.
          H-1121, Budapest, Hungary
          Cell: +36 70 374 2646
          Skype: sandor.laki

          XIFI: https://fi-xifi.eu/home.html
          FI-PPP: http://www.fi-ppp.eu/

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          Show
          sandor Sándor Laki added a comment - Dear Keyvan, Could you please send me the region where you experienced this problem? Thank you in advance, Best, Sandor – on behalf of level-1 support team – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
          Hide
          fw.ext.user FW External User added a comment -

          Hi

          The region is Lannion2

          Best
          Keyvan

          3DPrinteo Ltd

          M: +44(0)7575531633

          Address: 1 East Poultry Avenue, EC1A 9PT, London
          3DPrinteo Ltd is registered in England & Wales Company Number 8486322
          VAT Registration Number: 160393911

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          Show
          fw.ext.user FW External User added a comment - Hi The region is Lannion2 Best Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
          Hide
          sandor Sándor Laki added a comment -

          Thank you,

          I've forwarded your request to them. They will directly contact you soon.

          Best,
          Sandor


          Sándor Laki
          EU FP7 FI-PPP XIFI project,
          Wigner Research Centre for Physics,
          Hungarian Academy of Sciences
          Konkoly Thege Miklós út 29-33.
          H-1121, Budapest, Hungary
          Cell: +36 70 374 2646
          Skype: sandor.laki

          XIFI: https://fi-xifi.eu/home.html
          FI-PPP: http://www.fi-ppp.eu/

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          Show
          sandor Sándor Laki added a comment - Thank you, I've forwarded your request to them. They will directly contact you soon. Best, Sandor – Sándor Laki EU FP7 FI-PPP XIFI project, Wigner Research Centre for Physics, Hungarian Academy of Sciences Konkoly Thege Miklós út 29-33. H-1121, Budapest, Hungary Cell: +36 70 374 2646 Skype: sandor.laki XIFI: https://fi-xifi.eu/home.html FI-PPP: http://www.fi-ppp.eu/ _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
          Hide
          lannionsupport Lannion Node Helpdesk added a comment -

          Hi Keyvan,

          Can you please precise the GE/images you are using when creating this blueprint ?
          We currently have issues on GE images that can be related to your problem, and we are currently investigating those issues.

          BR,
          Erwan

          Show
          lannionsupport Lannion Node Helpdesk added a comment - Hi Keyvan, Can you please precise the GE/images you are using when creating this blueprint ? We currently have issues on GE images that can be related to your problem, and we are currently investigating those issues. BR, Erwan
          Hide
          lannionsupport Lannion Node Helpdesk added a comment -

          Hi again,

          I just tested blueprint template creation and I faced the same issue. In fact this issue seems not directly related to our node, neither to our GE image issue I talked about in my previous comment
          I will forward the issue to cloud portal developpers.

          BR,
          Erwan

          Show
          lannionsupport Lannion Node Helpdesk added a comment - Hi again, I just tested blueprint template creation and I faced the same issue. In fact this issue seems not directly related to our node, neither to our GE image issue I talked about in my previous comment I will forward the issue to cloud portal developpers. BR, Erwan
          Hide
          fw.ext.user FW External User added a comment -

          Hi

          I still haven't received a response. The blueprints cannot be setup
          (error500).

          As a workarond, we setup a reguar ubuntu instance to manually load the
          relevant enablers, however, we can't connect to the server via SSH either
          (no ping is returned).

          It would be good to get some support on the infrastructure.

          Best regards
          Keyvan

          3DPrinteo Ltd

          M: +44(0)7575531633

          Address: 1 East Poultry Avenue, EC1A 9PT, London
          3DPrinteo Ltd is registered in England & Wales Company Number 8486322
          VAT Registration Number: 160393911

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          Show
          fw.ext.user FW External User added a comment - Hi I still haven't received a response. The blueprints cannot be setup (error500). As a workarond, we setup a reguar ubuntu instance to manually load the relevant enablers, however, we can't connect to the server via SSH either (no ping is returned). It would be good to get some support on the infrastructure. Best regards Keyvan 3DPrinteo Ltd M: +44(0)7575531633 Address: 1 East Poultry Avenue, EC1A 9PT, London 3DPrinteo Ltd is registered in England & Wales Company Number 8486322 VAT Registration Number: 160393911 _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
          Hide
          lannionsupport Lannion Node Helpdesk added a comment -

          Hi Keyvan,

          As said in my previous comment, this is NOT an infratracture problem, but a feature problem.
          We also got problem on some GE images but it seems you did even not reach this step.

          I have forwarded the request using the "automatic" attribution but not sure about what it did...
          So I will create a ticket for you to cloud portal developpers.
          I can not do better for the moment.

          BR,
          Erwan

          Show
          lannionsupport Lannion Node Helpdesk added a comment - Hi Keyvan, As said in my previous comment, this is NOT an infratracture problem, but a feature problem. We also got problem on some GE images but it seems you did even not reach this step. I have forwarded the request using the "automatic" attribution but not sure about what it did... So I will create a ticket for you to cloud portal developpers. I can not do better for the moment. BR, Erwan
          Hide
          lannionsupport Lannion Node Helpdesk added a comment - - edited

          Hi again,

          I created a clone of this ticket and attributed again to the cloud portal team.
          Now we can talk about your instance issues.

          In order to take a look at the ssh connection problem, I need to know your instance ID. You can find it by clicking on instance name, then looking at the ID field.

          BR,
          Erwan

          Show
          lannionsupport Lannion Node Helpdesk added a comment - - edited Hi again, I created a clone of this ticket and attributed again to the cloud portal team. Now we can talk about your instance issues. In order to take a look at the ssh connection problem, I need to know your instance ID. You can find it by clicking on instance name, then looking at the ID field. BR, Erwan
          Hide
          lannionsupport Lannion Node Helpdesk added a comment -

          We are waiting for answers from the cloud portal team and the user before closing the ticket

          Show
          lannionsupport Lannion Node Helpdesk added a comment - We are waiting for answers from the cloud portal team and the user before closing the ticket
          Hide
          lannionsupport Lannion Node Helpdesk added a comment -

          Blueprint templates are working again

          Show
          lannionsupport Lannion Node Helpdesk added a comment - Blueprint templates are working again

            People

            • Assignee:
              lannionsupport Lannion Node Helpdesk
              Reporter:
              fw.ext.user FW External User
            • Votes:
              0 Vote for this issue
              Watchers:
              3 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: