Blueprint templates are working again

We are waiting for answers from the cloud portal team and the user before closing the ticket

Hi again,

I created a clone of this ticket and attributed again to the cloud portal team.
Now we can talk about your instance issues.

In order to take a look at the ssh connection problem, I need to know your instance ID. You can find it by clicking on instance name, then looking at the ID field.

BR,
Erwan

Hi Keyvan,

As said in my previous comment, this is NOT an infratracture problem, but a feature problem.
We also got problem on some GE images but it seems you did even not reach this step.

I have forwarded the request using the "automatic" attribution but not sure about what it did...
So I will create a ticket for you to cloud portal developpers.
I can not do better for the moment.

BR,
Erwan

Hi

I still haven't received a response. The blueprints cannot be setup
(error500).

As a workarond, we setup a reguar ubuntu instance to manually load the
relevant enablers, however, we can't connect to the server via SSH either
(no ping is returned).

It would be good to get some support on the infrastructure.

Best regards
Keyvan

3DPrinteo Ltd

M: +44(0)7575531633

Address: 1 East Poultry Avenue, EC1A 9PT, London
3DPrinteo Ltd is registered in England & Wales Company Number 8486322
VAT Registration Number: 160393911

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Hi again,

I just tested blueprint template creation and I faced the same issue. In fact this issue seems not directly related to our node, neither to our GE image issue I talked about in my previous comment
I will forward the issue to cloud portal developpers.

BR,
Erwan

Hi Keyvan,

Can you please precise the GE/images you are using when creating this blueprint ?
We currently have issues on GE images that can be related to your problem, and we are currently investigating those issues.

BR,
Erwan

Thank you,

I've forwarded your request to them. They will directly contact you soon.

Best,
Sandor

–
Sándor Laki
EU FP7 FI-PPP XIFI project,
Wigner Research Centre for Physics,
Hungarian Academy of Sciences
Konkoly Thege Miklós út 29-33.
H-1121, Budapest, Hungary
Cell: +36 70 374 2646
Skype: sandor.laki

XIFI: https://fi-xifi.eu/home.html
FI-PPP: http://www.fi-ppp.eu/

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Hi

The region is Lannion2

Best
Keyvan

3DPrinteo Ltd

M: +44(0)7575531633

Address: 1 East Poultry Avenue, EC1A 9PT, London
3DPrinteo Ltd is registered in England & Wales Company Number 8486322
VAT Registration Number: 160393911

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

Dear Keyvan,

Could you please send me the region where you experienced this problem?

Thank you in advance,

Best,
Sandor
– on behalf of level-1 support team

–
Sándor Laki
EU FP7 FI-PPP XIFI project,
Wigner Research Centre for Physics,
Hungarian Academy of Sciences
Konkoly Thege Miklós út 29-33.
H-1121, Budapest, Hungary
Cell: +36 70 374 2646
Skype: sandor.laki

XIFI: https://fi-xifi.eu/home.html
FI-PPP: http://www.fi-ppp.eu/

_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help

Hi

When I attemt to create a "blueprint template", I get error500:

"TypeError: Cannot call method 'match' of undefined at getEndpoint
(/root/fi-ware-cloud-portal/server.js:484:18) at
app.all.resp.time_stats.serv (/root/fi-ware-cloud-portal/server.js:352:16)
at callbacks
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:161:37)
at param
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:135:11)
at param
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
at param
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
at param
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:132:11)
at pass
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:142:5)
at Router._dispatch
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:170:5)
at Object.router
(/root/fi-ware-cloud-portal/node_modules/express/lib/router/index.js:33:10)"

Can you please clarify/help asap?

Thanks
Keyvan