Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-3110

FIWARE.Request.Tech.Security.IDM-KeyRock.FI-LABAssistance

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hello,

      I have registered with email address qwazix+account@oob.gr but since the latest update it does not allow me to log in

      I tried resetting my password but it gives my an error

      I noticed that after the error, the url I am redirected is

      https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr <https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr>

      which is not correct (%20 is the urlencoded form of space, not +, which is %2B)

      I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr <qwazix@oob.gr> so that I can log in. It is important that I am able to use my account during the developer week.

      Sincerely,

      Michael Demetriou
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Michael Demetriou <qwazix@outofbounds.gr>]

      1. PastedGraphic-1.tiff
        27 kB
        FW External User
      2. PastedGraphic-2.tiff
        14 kB
        FW External User
      3. PastedGraphic-3.tiff
        39 kB
        FW External User
      1. image001.png
        17 kB
      2. image002.png
        8 kB
      3. image003.png
        25 kB
      4. logo Ambiente_foglia2.jpg
        0.7 kB

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Michael,
        I have just forwarded your request to the second level support.
        They will solve your issue as soon as possible.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Michael Demetriou
        Inviato: martedì 26 maggio 2015 17:56
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] FI-LAB Assistance

        Hello,

        I have registered with email address qwazix+account@oob.gr<qwazix+account@oob.gr> but since the latest update it does not allow me to log in

        [cid:image001.png@01D097DE.9341EED0]

        I tried resetting my password but it gives my an error

        [cid:image002.png@01D097DE.9341EED0]
        I noticed that after the error, the url I am redirected is

        https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr

        which is not correct (%20 is the urlencoded form of space, not +, which is %2B)

        [cid:image003.png@01D097DE.9341EED0]

        I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr<qwazix@oob.gr> so that I can log in. It is important that I am able to use my account during the developer week.

        Sincerely,

        Michael Demetriou
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Michael, I have just forwarded your request to the second level support. They will solve your issue as soon as possible. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Michael Demetriou Inviato: martedì 26 maggio 2015 17:56 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FI-LAB Assistance Hello, I have registered with email address qwazix+account@oob.gr< qwazix+account@oob.gr > but since the latest update it does not allow me to log in [cid:image001.png@01D097DE.9341EED0] I tried resetting my password but it gives my an error [cid:image002.png@01D097DE.9341EED0] I noticed that after the error, the url I am redirected is https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr which is not correct (%20 is the urlencoded form of space, not +, which is %2B) [cid:image003.png@01D097DE.9341EED0] I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr< qwazix@oob.gr > so that I can log in. It is important that I am able to use my account during the developer week. Sincerely, Michael Demetriou Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: