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  1. Help-Desk
  2. HELP-3110

FIWARE.Request.Tech.Security.IDM-KeyRock.FI-LABAssistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello,

          I have registered with email address qwazix+account@oob.gr but since the latest update it does not allow me to log in

          I tried resetting my password but it gives my an error

          I noticed that after the error, the url I am redirected is

          https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr <https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr>

          which is not correct (%20 is the urlencoded form of space, not +, which is %2B)

          I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr <qwazix@oob.gr> so that I can log in. It is important that I am able to use my account during the developer week.

          Sincerely,

          Michael Demetriou
          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Michael Demetriou <qwazix@outofbounds.gr>]

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          1. logo Ambiente_foglia2.jpg
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          2. image003.png
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          3. image002.png
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          4. image001.png
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            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 22h 35m 1 Alvaro Alonso 28/May/15 4:27 PM
            In Progress In Progress Answered Answered
            		2s 1 Alvaro Alonso 28/May/15 4:27 PM
            Answered Answered Closed Closed
            		2s 1 Alvaro Alonso 28/May/15 4:27 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            mev Manuel Escriche made changes -
            Sender Email qwazix@outofbounds.gr
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LABAssistance FIWARE.Request.Tech.Security.IDM-KeyRock.FI-LABAssistance
            mev Manuel Escriche made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            aalonsog Alvaro Alonso made changes -
            Summary FIWARE.Request.Lab.FI-LAB Assistance FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LABAssistance
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-LAB Assistance FIWARE.Request.Lab.FI-LAB Assistance
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            marcocipriani Marco Cipriani made changes -
            Attachment image001.png [ 15942 ]
            Attachment image002.png [ 15943 ]
            Attachment image003.png [ 15944 ]
            Attachment logo Ambiente_foglia2.jpg [ 15945 ]
            Hide
            Permalink
            marcocipriani Marco Cipriani added a comment -

            Dear Michael,
            I have just forwarded your request to the second level support.
            They will solve your issue as soon as possible.

            Best regards
            Marco

            Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Michael Demetriou
            Inviato: martedì 26 maggio 2015 17:56
            A: fiware-lab-help@lists.fi-ware.org
            Oggetto: [Fiware-lab-help] FI-LAB Assistance

            Hello,

            I have registered with email address qwazix+account@oob.gr<qwazix+account@oob.gr> but since the latest update it does not allow me to log in

            [cid:image001.png@01D097DE.9341EED0]

            I tried resetting my password but it gives my an error

            [cid:image002.png@01D097DE.9341EED0]
            I noticed that after the error, the url I am redirected is

            https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr

            which is not correct (%20 is the urlencoded form of space, not +, which is %2B)

            [cid:image003.png@01D097DE.9341EED0]

            I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr<qwazix@oob.gr> so that I can log in. It is important that I am able to use my account during the developer week.

            Sincerely,

            Michael Demetriou
            Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

            This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

            [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

            Show
            marcocipriani Marco Cipriani added a comment - Dear Michael, I have just forwarded your request to the second level support. They will solve your issue as soon as possible. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Michael Demetriou Inviato: martedì 26 maggio 2015 17:56 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FI-LAB Assistance Hello, I have registered with email address qwazix+account@oob.gr< qwazix+account@oob.gr > but since the latest update it does not allow me to log in [cid:image001.png@01D097DE.9341EED0] I tried resetting my password but it gives my an error [cid:image002.png@01D097DE.9341EED0] I noticed that after the error, the url I am redirected is https://account.lab.fiware.org/password/reset/?token=655b0954f89c4c3b9236c95bd25f7b79&email=qwazix%20account@oob.gr which is not correct (%20 is the urlencoded form of space, not +, which is %2B) [cid:image003.png@01D097DE.9341EED0] I suppose there is a problem with urlencoding somewhere inside the process of login. Please advise, or at least change my address to qwazix@oob.gr< qwazix@oob.gr > so that I can log in. It is important that I am able to use my account during the developer week. Sincerely, Michael Demetriou Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
            marcocipriani Marco Cipriani made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            marcocipriani Marco Cipriani made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: