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  1. Help-Desk
  2. HELP-3089

FIWARE.Request.Lab.Spain.Fiware lab: Network unreachable

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi Fiware Lab team,

          We are having problems with our instances since this morning at 12AM or so.
          We rebooted one of our instances and then we couldn't access it anymore.
          Then, we changed the public IP (releasing the old one and requesting a new
          one) and from then on, we are not able to connect to the machines. The
          issue seems to be the final step in the network. We tried to ping the
          machine:

          ping 130.206.119.194

          Answer from 130.206.112.2: Destination host unreachable.

          We also tried with a traceroute, and we can see that the package get to
          rediris Madrid network (130.206.245.46) and then to 130.206.112.2. After
          that, it says Destination host unreachable.

          Could you please check why the service is not working properly? We have to
          keep developing our application.

          Best regards

          –
          Carlos Corrales
          Cofounder Secmotic Innovation S.L.
          http://www.secmotic.com

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Carlos Corrales <carlos@secmotic.com>]

            Activity

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            alfopietro Pietropaolo Alfonso added a comment -

            Hi, could you verify if there was a temporary network problem ?

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            alfopietro Pietropaolo Alfonso added a comment - Hi, could you verify if there was a temporary network problem ?

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: