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  1. Help-Desk
  2. HELP-3089

FIWARE.Request.Lab.Spain.Fiware lab: Network unreachable

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi Fiware Lab team,

          We are having problems with our instances since this morning at 12AM or so.
          We rebooted one of our instances and then we couldn't access it anymore.
          Then, we changed the public IP (releasing the old one and requesting a new
          one) and from then on, we are not able to connect to the machines. The
          issue seems to be the final step in the network. We tried to ping the
          machine:

          ping 130.206.119.194

          Answer from 130.206.112.2: Destination host unreachable.

          We also tried with a traceroute, and we can see that the package get to
          rediris Madrid network (130.206.245.46) and then to 130.206.112.2. After
          that, it says Destination host unreachable.

          Could you please check why the service is not working properly? We have to
          keep developing our application.

          Best regards

          –
          Carlos Corrales
          Cofounder Secmotic Innovation S.L.
          http://www.secmotic.com

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Carlos Corrales <carlos@secmotic.com>]

            Activity

            Descending order - Click to sort in ascending order
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Fiware lab: Network unreachable FIWARE.Request.Lab.Spain.Fiware lab: Network unreachable
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            mev Manuel Escriche made changes -
            Sender Email carlos@secmotic.com
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Fiware lab: Network unreachable FIWARE.Request.Lab.Fiware lab: Network unreachable
            henar Henar Muñoz made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            henar Henar Muñoz made changes -
            Status Impeded [ 10004 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Status In Progress [ 3 ] Impeded [ 10004 ]
            henar Henar Muñoz made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Henar Muñoz [ henar ]
            alfopietro Pietropaolo Alfonso made changes -
            Assignee Spain Node Support Team [ spain.node ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                henar Henar Muñoz
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                3 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: