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  1. Help-Desk
  2. HELP-3086

FIWARE.Request.Lab.Spain.Network problems at FIWARE Lab?

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi,

      I discovered about 2:30 PM CET Monday, that I could not access our VM
      instance at SPAIN2 anymore. Until then it worked fine.

      I tried to reboot the VM it, but still no luck. The "view display" shows:

      Is there a network problem?

      Claus Erik Jensen
      Senior Developer

      E: **clauserik@rowanalytics.com<clauserik@rowanalytics.com>
      M : +45 20 42 11 90
      W: www.rowanalytics.com<http://www.rowanalytics.com/>
      Skype: clauserikjensen

      cid:part17.09090004.00020401@rowanalytics.com

      *RowAnalytics Ltd *Workspace Oxford, 3 King's Meadow, Oxford, OX2 0DP

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      _______________________________________________
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      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Claus Erik Jensen <clauserik@rowanalytics.com>]

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        Activity

        Hide
        alfopietro Pietropaolo Alfonso added a comment -

        Hi, could you verify if there was a temporary network problem ?

        Show
        alfopietro Pietropaolo Alfonso added a comment - Hi, could you verify if there was a temporary network problem ?
        Hide
        fw.ext.user FW External User added a comment -

        Hi again,

        I am aware that there are big problems with stability right now, but
        since I haven't heard from you and I still can't access our instance, I
        would very much like an update on this and an estimate for when we
        become operable again. Can you provide that?

        We have a deadline soon and the missing stability of FIWARE Lab makes us
        worry about the time we waste.

        Cheers

        Claus Erik Jensen

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        fw.ext.user FW External User added a comment - Hi again, I am aware that there are big problems with stability right now, but since I haven't heard from you and I still can't access our instance, I would very much like an update on this and an estimate for when we become operable again. Can you provide that? We have a deadline soon and the missing stability of FIWARE Lab makes us worry about the time we waste. Cheers Claus Erik Jensen _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Hi Henar,

        Thanks. Yes, it seems to work now.

        Cheers

        Claus

        Show
        fw.ext.user FW External User added a comment - Hi Henar, Thanks. Yes, it seems to work now. Cheers Claus
        Hide
        fw.ext.user FW External User added a comment -

        Hi Henar,

        But now, it's not working again!

        I'm using the account clauserik@rowanalytics.com.

        The VM Instance has*ID:* d61795ab-62a1-4347-a0ea-5a336c3a1c5a

        IP Addresses

        ------------------------------------------------------------------------

        • /healthyswaps-net/: 192.168.27.3
        • /healthyswaps-net/: 130.206.118.189

        Please give this a high priority, since we are getting close to our
        deadline, and we are spending way too much time with dealing with issues
        with the FIWARE Lab.

        Cheers

        Claus

        Show
        fw.ext.user FW External User added a comment - Hi Henar, But now, it's not working again! I'm using the account clauserik@rowanalytics.com. The VM Instance has*ID:* d61795ab-62a1-4347-a0ea-5a336c3a1c5a IP Addresses ------------------------------------------------------------------------ /healthyswaps-net/: 192.168.27.3 /healthyswaps-net/: 130.206.118.189 Please give this a high priority, since we are getting close to our deadline, and we are spending way too much time with dealing with issues with the FIWARE Lab. Cheers Claus
        Hide
        henar Henar Muñoz added a comment -

        Problems in the public IP

        Show
        henar Henar Muñoz added a comment - Problems in the public IP
        Hide
        fw.ext.user FW External User added a comment -

        Hi Henar,

        I use the account clauserik@rowanalytics.com, and I can see the instance
        in the browser:

        , but not access it from outside via SSH.

        The instance was probably creates by basel@rowanalytics.com.

        Cheers

        Claus

        Show
        fw.ext.user FW External User added a comment - Hi Henar, I use the account clauserik@rowanalytics.com, and I can see the instance in the browser: , but not access it from outside via SSH. The instance was probably creates by basel@rowanalytics.com. Cheers Claus

          People

          • Assignee:
            henar Henar Muñoz
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: