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  1. Help-Desk
  2. HELP-3084

FIWARE.Request.Lab.Zurich.General Support #240 Error instantiating a blueprint containing a Apache server and/or a MySQL server

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None
        • HD-Node:
          Zurich

          Description

          Hi,

          A user is in trouble trying to instantiate a blueprint containing Apache and MySQL in the Zurich region.

          This is the error that he gets:

          Error: Error installing a product. Description:com.telefonica.euro_iaas.paasmanager.exception.ProductInstallatorException: Error installing product apache2-4.0 Error invokg SDC to Install Productapache2-4.0 4.0 SDCException. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node webserver-apache-1-011268 is not registered in ChefServer: com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node webserver-apache-1-011268 is not registered in ChefServer. com.telefonica.euro_iaas.sdc.exception.SdcRuntimeException: com.telefonica.euro_iaas.sdc.exception.CanNotCallChefException: Node webserver-apache-1-011268 is not registered in ChefServer

          Thanks in advance.

          (Reported by xavier.carol@i2cat.net)

            Issue Links

            clones

            extRequest - Request from external stakeholder received in the help desk HELC-704 FIWARE.Request.Coach.CreatiFI.General Support #240 Error instantiating a blueprint containing a Apache server and/or a MySQL server

            • Major - Major loss of function.
            • Closed

              Activity

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              Permalink
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

              Apologies for not acting on this - it is not clear to us what the problem is.

              Frankly, we do not have so much experience with these blueprint mechanisms, so we are
              not sure how to diagnose this problem.

              Can you provide more information specifically on what you are doing? Which blueprint
              are you using and how do you instantiate it?

              Thanks,
              Seán.

              Show
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Apologies for not acting on this - it is not clear to us what the problem is. Frankly, we do not have so much experience with these blueprint mechanisms, so we are not sure how to diagnose this problem. Can you provide more information specifically on what you are doing? Which blueprint are you using and how do you instantiate it? Thanks, Seán.
              Hide
              Permalink
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

              We have had a quick look at this and the problem is not specific to the Zurich node - we have seen it on two other nodes.

              We will reassign the ticket back to Leandro who will direct it at the responsibles for the blueprint mechanism.

              Show
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - We have had a quick look at this and the problem is not specific to the Zurich node - we have seen it on two other nodes. We will reassign the ticket back to Leandro who will direct it at the responsibles for the blueprint mechanism.
              Hide
              Permalink
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

              Leando - this is not specific to the Zurich node - can you pass this issue to those responsible for the blueprints (I do not know who this is, tbh).

              Thanks,
              Seán.

              Show
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Leando - this is not specific to the Zurich node - can you pass this issue to those responsible for the blueprints (I do not know who this is, tbh). Thanks, Seán.
              Hide
              Permalink
              henar Henar Muñoz added a comment -

              Hi

              Last week, I was having a look and I detect there was a low speed to download files (17K/s). Today, I am having problems to access to the VM
              ssh root@160.85.2.63
              ssh: connect to host 160.85.2.63 port 22: Connection refused

              I think it is a problem in the infrastructure.
              Regards,
              Henar

              Show
              henar Henar Muñoz added a comment - Hi Last week, I was having a look and I detect there was a low speed to download files (17K/s). Today, I am having problems to access to the VM ssh root@160.85.2.63 ssh: connect to host 160.85.2.63 port 22: Connection refused I think it is a problem in the infrastructure. Regards, Henar
              Hide
              Permalink
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

              Download speed rates have been fixed and now is possible to instantiate a blueprint. See attached screenshot.

              Best,
              Bruno.

              Show
              ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Download speed rates have been fixed and now is possible to instantiate a blueprint. See attached screenshot. Best, Bruno.

                People

                • Assignee:
                  ZHAW Node Helpdesk Zurich Node Helpdesk
                  Reporter:
                  leandroguillen Leandro Guillén
                • Votes:
                  0 Vote for this issue
                  Watchers:
                  3 Start watching this issue

                  Dates

                  • Created:
                    Updated:
                    Resolved: