Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Cloud
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HD-Enabler:Pegasus
Description
Hi,
I'm taking my first steps into "FIWARE Cloud Portal" and after several tests with blueprints and instances it seems like muy public IP address is "blocked". Now, I'm unable to associate my IP to any instance because the "Associate IP" option is desactivated and if I try "Dissassociate Floating IP" or "Release Floating IP" I get this error:
Error releasing floating IP 130.206.119.108. Cause: 404 Error
{"itemNotFound": {"message": "The resource could not be found.", "code": 404}}
Can you help me? (my project name is "jorge-15 cloud")
Thanks in advance.
Jorge García.
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[Created via e-mail received from: Jorge Garcia <jorgardi@hotmail.com>]
Dear Jorge,
we are experiencing a networking issue in Spain node, and the support team is working to solve it.
Please, try again later.
I'm sorry for the inconvenience.
As suggested by Daniele, if you have any other problem, please write to the list fiware-lab-help@lists.fi-ware.org (this is needed for properly handling the help requests through our trouble ticketing system) and keep the same list in CC when you reply.
Best regards
Marco
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Messaggio originale----Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Daniele Santoro
Inviato: giovedì 4 giugno 2015 16:39
A: Jorge Garcia
Cc: fiware-lab-help
Oggetto: Re: [Fiware-lab-help] Problem with Floating IP
Dear,
Please keep the ML in CC when you reply for an issue.
The status of your request is CLOSED (and answered) from Spain2 support, so I assume the problem is solved and somebody has already updated you. If you have additional problem please let us know.
Some hints:
Best,
daniele
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