Dear,

Can you please tell me in witch region you are experiencing this issue ?

Best,
Daniele

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Hi,

In Spain2

Regards.
Jorge.

Enviado desde mi iPhone

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Thanks, I’m going to forward your request to Spain support.

Best,
Daniele

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Dear,

Please keep the ML in CC when you reply for an issue.

The status of your request is CLOSED (and answered) from Spain2 support, so I assume the problem is solved and somebody has already updated you. If you have additional problem please let us know.

Some hints:

• Did you configure the security group associated with your instance properly ?
• Did you already check this guide: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron?s=1|1.9364

Best,
daniele

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Dear Jorge,
we are experiencing a networking issue in Spain node, and the support team is working to solve it.
Please, try again later.
I'm sorry for the inconvenience.

As suggested by Daniele, if you have any other problem, please write to the list fiware-lab-help@lists.fi-ware.org (this is needed for properly handling the help requests through our trouble ticketing system) and keep the same list in CC when you reply.

Best regards
Marco

----Messaggio originale----
Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Daniele Santoro
Inviato: giovedì 4 giugno 2015 16:39
A: Jorge Garcia
Cc: fiware-lab-help
Oggetto: Re: [Fiware-lab-help] Problem with Floating IP

Dear,

Please keep the ML in CC when you reply for an issue.

The status of your request is CLOSED (and answered) from Spain2 support, so I assume the problem is solved and somebody has already updated you. If you have additional problem please let us know.

Some hints:

• Did you configure the security group associated with your instance properly ?
• Did you already check this guide: http://stackoverflow.com/questions/27543127/deploy-vm-in-fiware-lab-nodes-with-neutron?s=1|1.9364

Best,
daniele

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