Details
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Type:
extRequest
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Status: Closed
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Priority:
Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hello,
we have got our fiware account upgraded to community account. Thanks for
that!
Despite the upgrade I still can't reach the Cloud tab in the FIWARE
dashboard. I can login and access the other tabs but not the Cloud tab.
Please help, getting the account upgraded already took few days, and now we
are struggling with access issues.
There is some kind of redirect to the "not authorized" dialog.
This is the page where I land after login:
https://account.lab.fiware.org/idm/
Clicking the Cloud tab opens this url:
https://cloud.lab.fiware.org/#token=<some token, not shown for
public>&expires=3600
<https://cloud.lab.fiware.org/#token=zXieXCu7DTMbiYDDXcw6lIUP8WJQKO&expires=3600>
After a second a redirect happens to this page:
https://cloud.lab.fiware.org/#not_auth
See tickets for further details about our account:
FLUA-585 <https://jira.fiware.org/browse/FLUA-585>
FLUA-632 <https://jira.fiware.org/browse/FLUA-632>
Best regards,
Harri Kyllönen
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[Created via e-mail received from: Symbio Fiware <symbiofiware@gmail.com>]
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Dear,
Thanks for contacting us. I’ve just forwarded your request to the security support. We will reply soon.
Best,
Daniele
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