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  1. Help-Desk
  2. HELP-3059

FIWARE.Request.Tech.Security.IDM-KeyRock.FI.Tech.ssistance

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-TECH-HELP
        • Labels:
          None

          Description

          Hello,

          we have got our fiware account upgraded to community account. Thanks for
          that!
          Despite the upgrade I still can't reach the Cloud tab in the FIWARE
          dashboard. I can login and access the other tabs but not the Cloud tab.

          Please help, getting the account upgraded already took few days, and now we
          are struggling with access issues.

          There is some kind of redirect to the "not authorized" dialog.

          This is the page where I land after login:
          https://account.lab.fiware.org/idm/
          Clicking the Cloud tab opens this url:
          https://cloud.lab.fiware.org/#token=<some token, not shown for
          public>&expires=3600
          <https://cloud.lab.fiware.org/#token=zXieXCu7DTMbiYDDXcw6lIUP8WJQKO&expires=3600>
          After a second a redirect happens to this page:
          https://cloud.lab.fiware.org/#not_auth

          See tickets for further details about our account:
          FLUA-585 <https://jira.fiware.org/browse/FLUA-585>
          FLUA-632 <https://jira.fiware.org/browse/FLUA-632>

          Best regards,
          Harri Kyllönen

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Symbio Fiware <symbiofiware@gmail.com>]

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            Daniele Santoro

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 24m 1 Alvaro Alonso 22/May/15 10:56 AM
            In Progress In Progress Answered Answered
            		1s 1 Alvaro Alonso 22/May/15 10:56 AM
            Answered Answered Closed Closed
            		1s 1 Alvaro Alonso 22/May/15 10:56 AM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            mev Manuel Escriche made changes -
            HD-Enabler KeyRock [ 10889 ]
            HD-Chapter Security [ 10841 ]
            mev Manuel Escriche made changes -
            Sender Email symbiofiware@gmail.com
            mev Manuel Escriche made changes -
            Summary FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LabAssistance FIWARE.Request.Tech.Security.IDM-KeyRock.FI.Tech.ssistance
            aalonsog Alvaro Alonso made changes -
            Summary FIWARE.Request.Lab.FI-Lab Assistance FIWARE.Request.Lab.Security.IDM-KeyRock.FI-LabAssistance
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance
            aalonsog Alvaro Alonso made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            aalonsog Alvaro Alonso made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            aalonsog Alvaro Alonso made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Component/s FIWARE-TECH-HELP [ 10278 ]
            Component/s FIWARE-LAB-HELP [ 10279 ]
            danieles Daniele Santoro made changes -
            Attachment signature.asc [ 15794 ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,

            Thanks for contacting us. I’ve just forwarded your request to the security support. We will reply soon.

            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Dear, Thanks for contacting us. I’ve just forwarded your request to the security support. We will reply soon. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Assignee Alvaro Alonso [ aalonsog ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aalonsog Alvaro Alonso
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: