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  1. Help-Desk
  2. HELP-2775

FIWARE.Request.Lab.Problem with server.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi there!

      We have upgraded our account to Community, it has already been aproved, but we are having troubles with our development server. In our Community account, we have been accepted in Region 2 Spain, but our development server is currently in Region 1 Spain. I´ve tried to log in in the cloud portal with our old account but it is impossible. Anyhow, I can access the old development server (the public IP is 130.206.85.53) and it is working OK, but I would like to migrate it to the new account. Is it possible? What should I do to migrate it?

      Thanks in advance!

      Sergio Diaz CalabuigCo-Founder

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Sergio SocialBets <sergio@socialbets.es>]

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        Daniele Santoro
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        Activity

        fw.ext.user FW External User created issue -
        danieles Daniele Santoro made changes -
        Field Original Value New Value
        Component/s FIWARE-LAB-HELP [ 10279 ]
        henar Henar Muñoz made changes -
        Assignee Henar Muñoz [ henar ]
        henar Henar Muñoz made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        henar Henar Muñoz made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        henar Henar Muñoz made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        danieles Daniele Santoro made changes -
        Assignee Henar Muñoz [ henar ] Daniele Santoro [ danieles ]
        Hide
        danieles Daniele Santoro added a comment -

        Dear Sergio,

        As you already know your old instances are still on and available from Spain1 node. Since we are not been able to provide a way for migrating neither VMs nor images, we will keep Spain1 node. If you want to access to the portal use http://oldcloud.lab.fiware.org (please use old credentials).

        You can choose to migrate your instances from Spain1 to Spain2 but it must be done manually or leave the instances on Spain1 node.

        Regards,
        Daniele

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        danieles Daniele Santoro added a comment - Dear Sergio, As you already know your old instances are still on and available from Spain1 node. Since we are not been able to provide a way for migrating neither VMs nor images, we will keep Spain1 node. If you want to access to the portal use http://oldcloud.lab.fiware.org (please use old credentials). You can choose to migrate your instances from Spain1 to Spain2 but it must be done manually or leave the instances on Spain1 node. Regards, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        danieles Daniele Santoro made changes -
        Attachment signature.asc [ 15722 ]
        mev Manuel Escriche made changes -
        Sender Email sergio@socialbets.es
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] Problem with server FIWARE.Request.Lab.Problem with server.
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2h 3m 1 Henar Muñoz 14/May/15 4:17 PM
        In Progress In Progress Answered Answered
        2s 1 Henar Muñoz 14/May/15 4:17 PM
        Answered Answered Closed Closed
        1m 48s 1 Henar Muñoz 14/May/15 4:19 PM

          People

          • Assignee:
            danieles Daniele Santoro
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: