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  1. Help-Desk
  2. HELP-2775

FIWARE.Request.Lab.Problem with server.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi there!

          We have upgraded our account to Community, it has already been aproved, but we are having troubles with our development server. In our Community account, we have been accepted in Region 2 Spain, but our development server is currently in Region 1 Spain. I´ve tried to log in in the cloud portal with our old account but it is impossible. Anyhow, I can access the old development server (the public IP is 130.206.85.53) and it is working OK, but I would like to migrate it to the new account. Is it possible? What should I do to migrate it?

          Thanks in advance!

          Sergio Diaz CalabuigCo-Founder

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Sergio SocialBets <sergio@socialbets.es>]

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            danieles Daniele Santoro added a comment -

            Dear Sergio,

            As you already know your old instances are still on and available from Spain1 node. Since we are not been able to provide a way for migrating neither VMs nor images, we will keep Spain1 node. If you want to access to the portal use http://oldcloud.lab.fiware.org (please use old credentials).

            You can choose to migrate your instances from Spain1 to Spain2 but it must be done manually or leave the instances on Spain1 node.

            Regards,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

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            danieles Daniele Santoro added a comment - Dear Sergio, As you already know your old instances are still on and available from Spain1 node. Since we are not been able to provide a way for migrating neither VMs nor images, we will keep Spain1 node. If you want to access to the portal use http://oldcloud.lab.fiware.org (please use old credentials). You can choose to migrate your instances from Spain1 to Spain2 but it must be done manually or leave the instances on Spain1 node. Regards, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

              People

              • Assignee:
                danieles Daniele Santoro
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: