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  1. Help-Desk
  2. HELP-2747

FIWARE.Request.Lab.Re: Community account and migrating VM to a different node.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Federico,

      thanks for the information but unfortunately there seems to have been a misunderstanding.
      Today I got a message from communityaccount@fiware.org with the subject and content below.
      After logging in to FIWARE lab I noticed now that I was on node "Spain-2" and my existing VM (from Spain1) is gone and not accessible anymore.

      Would you please be so kind to clarify this issue? I am especially concerned with my VM and the data on it.
      I seriously hope that it is not lost.

      Sincerely,
      Philip Reimer

      Original message:

      [FI-WARE-JIRA] (FLUA-220) Assign Resources and Status for: FIspace - http://fispace.eu/

      Hi
      Thanks for asking for a community account in FIWARE Lab. You have been accepted in Spain 2 region.
      I have updated your user as community in Spain 2 with the minimum quota:
      VM Instances:2
      VCPUs: 2
      Hard Disk: 40 GB
      Memory: 4096 MB
      Public IP: 1
      Regards,
      Jesus


      Dipl.-Wi.-Inf. Philip Reimer
      Telefon +49 421 22092 59
      Fax +49 421 22092 10
      reimer@atb-bremen.de
      http://www.atb-bremen.de

      ATB - Institut für angewandte Systemtechnik Bremen GmbH
      Wiener Straße 1
      D-28359 Bremen - Germany

      Geschäftsführer: Dr.-Ing. Dragan Stokic
      AG Bremen HRB 13969
      Sitz der Gesellschaft: Bremen
      USt-Id-Nr.: DE114417522

      ________________________________________
      From: Federico Michele Facca [federico.facca@create-net.org]
      Sent: 07 May 2015 17:12
      To: Philip Reimer
      Cc: Daniele Santoro; fiware-lab-help@lists.fiware.org; Norman Gülcü
      Subject: Re: [Fiware-lab-help] Community account and migrating VM to a different node

      Hi Philip,
      it was agreed that Use Case Trials can stay on the Spain-1 to avoid them the overhead of migration. Let me know if this solve your issue.

      Regards,
      Federico

      On Thu, May 7, 2015 at 4:10 PM, Philip Reimer <reimer@atb-bremen.de<reimer@atb-bremen.de>> wrote:
      Dear Daniele,

      unfortunately, I haven't heard anything from anyone regarding my questions.
      Is there anyone else I can contact? How should we proceed?

      Best regards,
      Philip

      > ----Ursprüngliche Nachricht----
      > Von: Daniele Santoro daniele.santoro@create-net.org<mailto:daniele.santoro@create-net.org>
      > Gesendet: Dienstag, 5. Mai 2015 17:38
      > An: Philip Reimer
      > Cc: fiware-lab-help@lists.fiware.org<fiware-lab-help@lists.fiware.org>; Norman Gülcü
      > Betreff: Re: [Fiware-lab-help] Community account and migrating VM to a
      > different node
      >
      > Dear,
      >
      > I've forwarded your request to the Spain node support.
      >
      > Best
      > Daniele
      >
      > On 05 May 2015, at 17:22, Philip Reimer <reimer@atb-bremen.de<reimer@atb-bremen.de>> wrote:
      >
      > > Dear all,
      > >
      > > Following your recent email reminders concerning the New IdM
      > deployment and changes in user status (trial and community users, etc.) I
      > have applied for my user account to be upgraded to Community Status as we
      > are part of the FIspace project (http://fispace.eu/ ).
      > > However, all I received so far was some automated reply from your JIRA
      > with the following content:
      > >
      > > "This request relates to a Trial of FI-Space, so the community status is
      > approved.
      > > @Philip, you will need anywho to migrate your vm to Spain-2, the helpdesk
      > may provide you hints on the process."
      > >
      > > I assume, this means that my community status has been approved.
      > However, there is no indication of my user status in the FIWARE Lab web
      > frontend. So I am not exactly sure.
      > >
      > > Since we have a VM running in FIWARE Lab cloud environment Node
      > Spain1, which is needed for the FIspace project, I am also not sure if I have to
      > finally migrate this VM to some other node. The text in the reminder emails
      > is not very clear about that, e.g. the latest email states:
      > > "Only some Community Users, under strict approval by the FIWARE Lab
      > operation team, will be allowed to stay in the Spain-1 node".
      > >
      > > If I have to migrate the VM to a different node I would kindly ask for some
      > instructions how to do that. Is there some kind of automatic process I can
      > follow? Or do I have to manually create a new VM and set it up again? Will I
      > be able to keep using the same public IP for my VM?
      > >
      > > I have already sent a similar email to this list (and also asked on
      > stackoverflow) more than a week ago but so far have received no answer.
      > > I would thus kindly ask you for some more information regarding my user
      > account status as well as the migrating a VM issue to avoid any complications
      > for the FIspace project.
      > >
      > > Thank you in advance.
      > > Philip Reimer
      > >
      > > _______________________________________________
      > > Fiware-lab-help mailing list
      > > Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
      > > https://lists.fi-ware.org/listinfo/fiware-lab-help

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
      https://lists.fi-ware.org/listinfo/fiware-lab-help


      --
      Future Internet is closer than you think!
      http://www.fiware.org

      Official Mirantis partner for OpenStack Training
      https://www.create-net.org/community/openstack-training


      Dr. Federico M. Facca

      CREATE-NET
      Via alla Cascata 56/D
      38123 Povo Trento (Italy)

      P +39 0461 312471
      M +39 334 6049758
      E federico.facca@create-net.org<federico.facca@create-net.org>
      T @chicco785
      W www.create-net.org<http://www.create-net.org>
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Philip Reimer <reimer@atb-bremen.de>]

        Activity

        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Dear Philip,

        Your VM is up and running and we don't intend to delete any VMs at this
        moment in Spain node. We are going to keep those VMs for some time (some
        months). However, this morining we've suffered an unexpedted blackout in
        some of our routers which have been solved.

        Regards,
        José Ignacio

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        jicg José Ignacio Carretero Guarde added a comment - Dear Philip, Your VM is up and running and we don't intend to delete any VMs at this moment in Spain node. We are going to keep those VMs for some time (some months). However, this morining we've suffered an unexpedted blackout in some of our routers which have been solved. Regards, José Ignacio ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Dear José,

        thanks for pointing that out. Seems like I can again ssh into the VM, So I can at least access it.
        However, when I log into https://cloud.lab.fiware.org I only see region "Spain2" and no VMs, And I cannot switch back to "Spain1", where my VM is running.

        Can you maybe adjust my account?

        Sincerely,
        Philip


        Dipl.-Wi.-Inf. Philip Reimer
        Telefon +49 421 22092 59
        Fax +49 421 22092 10
        reimer@atb-bremen.de
        http://www.atb-bremen.de

        ATB - Institut für angewandte Systemtechnik Bremen GmbH
        Wiener Straße 1
        D-28359 Bremen - Germany

        Geschäftsführer: Dr.-Ing. Dragan Stokic
        AG Bremen HRB 13969
        Sitz der Gesellschaft: Bremen
        USt-Id-Nr.: DE114417522

        Show
        fw.ext.user FW External User added a comment - Dear José, thanks for pointing that out. Seems like I can again ssh into the VM, So I can at least access it. However, when I log into https://cloud.lab.fiware.org I only see region "Spain2" and no VMs, And I cannot switch back to "Spain1", where my VM is running. Can you maybe adjust my account? Sincerely, Philip — Dipl.-Wi.-Inf. Philip Reimer Telefon +49 421 22092 59 Fax +49 421 22092 10 reimer@atb-bremen.de http://www.atb-bremen.de ATB - Institut für angewandte Systemtechnik Bremen GmbH Wiener Straße 1 D-28359 Bremen - Germany Geschäftsführer: Dr.-Ing. Dragan Stokic AG Bremen HRB 13969 Sitz der Gesellschaft: Bremen USt-Id-Nr.: DE114417522
        Hide
        jicg José Ignacio Carretero Guarde added a comment -

        Yes, We've removed Spain region from there ; you should be able to
        access through "https://oldcloud.lab.fiware.org" with your old credentials.

        Regards,
        José Ignacio.

        ________________________________

        Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.

        The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.

        Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        jicg José Ignacio Carretero Guarde added a comment - Yes, We've removed Spain region from there ; you should be able to access through "https://oldcloud.lab.fiware.org" with your old credentials. Regards, José Ignacio. ________________________________ Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción. The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it. Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
        Hide
        fw.ext.user FW External User added a comment -

        Thanks, https://oldcloud.lab.fiware.org is working.


        Dipl.-Wi.-Inf. Philip Reimer
        Telefon +49 421 22092 59
        Fax +49 421 22092 10
        reimer@atb-bremen.de
        http://www.atb-bremen.de

        ATB - Institut für angewandte Systemtechnik Bremen GmbH
        Wiener Straße 1
        D-28359 Bremen - Germany

        Geschäftsführer: Dr.-Ing. Dragan Stokic
        AG Bremen HRB 13969
        Sitz der Gesellschaft: Bremen
        USt-Id-Nr.: DE114417522

        Show
        fw.ext.user FW External User added a comment - Thanks, https://oldcloud.lab.fiware.org is working. — Dipl.-Wi.-Inf. Philip Reimer Telefon +49 421 22092 59 Fax +49 421 22092 10 reimer@atb-bremen.de http://www.atb-bremen.de ATB - Institut für angewandte Systemtechnik Bremen GmbH Wiener Straße 1 D-28359 Bremen - Germany Geschäftsführer: Dr.-Ing. Dragan Stokic AG Bremen HRB 13969 Sitz der Gesellschaft: Bremen USt-Id-Nr.: DE114417522

          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            2 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: