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  1. Help-Desk
  2. HELP-2747

FIWARE.Request.Lab.Re: Community account and migrating VM to a different node.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Federico,

      thanks for the information but unfortunately there seems to have been a misunderstanding.
      Today I got a message from communityaccount@fiware.org with the subject and content below.
      After logging in to FIWARE lab I noticed now that I was on node "Spain-2" and my existing VM (from Spain1) is gone and not accessible anymore.

      Would you please be so kind to clarify this issue? I am especially concerned with my VM and the data on it.
      I seriously hope that it is not lost.

      Sincerely,
      Philip Reimer

      Original message:

      [FI-WARE-JIRA] (FLUA-220) Assign Resources and Status for: FIspace - http://fispace.eu/

      Hi
      Thanks for asking for a community account in FIWARE Lab. You have been accepted in Spain 2 region.
      I have updated your user as community in Spain 2 with the minimum quota:
      VM Instances:2
      VCPUs: 2
      Hard Disk: 40 GB
      Memory: 4096 MB
      Public IP: 1
      Regards,
      Jesus


      Dipl.-Wi.-Inf. Philip Reimer
      Telefon +49 421 22092 59
      Fax +49 421 22092 10
      reimer@atb-bremen.de
      http://www.atb-bremen.de

      ATB - Institut für angewandte Systemtechnik Bremen GmbH
      Wiener Straße 1
      D-28359 Bremen - Germany

      Geschäftsführer: Dr.-Ing. Dragan Stokic
      AG Bremen HRB 13969
      Sitz der Gesellschaft: Bremen
      USt-Id-Nr.: DE114417522

      ________________________________________
      From: Federico Michele Facca [federico.facca@create-net.org]
      Sent: 07 May 2015 17:12
      To: Philip Reimer
      Cc: Daniele Santoro; fiware-lab-help@lists.fiware.org; Norman Gülcü
      Subject: Re: [Fiware-lab-help] Community account and migrating VM to a different node

      Hi Philip,
      it was agreed that Use Case Trials can stay on the Spain-1 to avoid them the overhead of migration. Let me know if this solve your issue.

      Regards,
      Federico

      On Thu, May 7, 2015 at 4:10 PM, Philip Reimer <reimer@atb-bremen.de<reimer@atb-bremen.de>> wrote:
      Dear Daniele,

      unfortunately, I haven't heard anything from anyone regarding my questions.
      Is there anyone else I can contact? How should we proceed?

      Best regards,
      Philip

      > ----Ursprüngliche Nachricht----
      > Von: Daniele Santoro daniele.santoro@create-net.org<mailto:daniele.santoro@create-net.org>
      > Gesendet: Dienstag, 5. Mai 2015 17:38
      > An: Philip Reimer
      > Cc: fiware-lab-help@lists.fiware.org<fiware-lab-help@lists.fiware.org>; Norman Gülcü
      > Betreff: Re: [Fiware-lab-help] Community account and migrating VM to a
      > different node
      >
      > Dear,
      >
      > I've forwarded your request to the Spain node support.
      >
      > Best
      > Daniele
      >
      > On 05 May 2015, at 17:22, Philip Reimer <reimer@atb-bremen.de<reimer@atb-bremen.de>> wrote:
      >
      > > Dear all,
      > >
      > > Following your recent email reminders concerning the New IdM
      > deployment and changes in user status (trial and community users, etc.) I
      > have applied for my user account to be upgraded to Community Status as we
      > are part of the FIspace project (http://fispace.eu/ ).
      > > However, all I received so far was some automated reply from your JIRA
      > with the following content:
      > >
      > > "This request relates to a Trial of FI-Space, so the community status is
      > approved.
      > > @Philip, you will need anywho to migrate your vm to Spain-2, the helpdesk
      > may provide you hints on the process."
      > >
      > > I assume, this means that my community status has been approved.
      > However, there is no indication of my user status in the FIWARE Lab web
      > frontend. So I am not exactly sure.
      > >
      > > Since we have a VM running in FIWARE Lab cloud environment Node
      > Spain1, which is needed for the FIspace project, I am also not sure if I have to
      > finally migrate this VM to some other node. The text in the reminder emails
      > is not very clear about that, e.g. the latest email states:
      > > "Only some Community Users, under strict approval by the FIWARE Lab
      > operation team, will be allowed to stay in the Spain-1 node".
      > >
      > > If I have to migrate the VM to a different node I would kindly ask for some
      > instructions how to do that. Is there some kind of automatic process I can
      > follow? Or do I have to manually create a new VM and set it up again? Will I
      > be able to keep using the same public IP for my VM?
      > >
      > > I have already sent a similar email to this list (and also asked on
      > stackoverflow) more than a week ago but so far have received no answer.
      > > I would thus kindly ask you for some more information regarding my user
      > account status as well as the migrating a VM issue to avoid any complications
      > for the FIspace project.
      > >
      > > Thank you in advance.
      > > Philip Reimer
      > >
      > > _______________________________________________
      > > Fiware-lab-help mailing list
      > > Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
      > > https://lists.fi-ware.org/listinfo/fiware-lab-help

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org<Fiware-lab-help@lists.fi-ware.org>
      https://lists.fi-ware.org/listinfo/fiware-lab-help


      --
      Future Internet is closer than you think!
      http://www.fiware.org

      Official Mirantis partner for OpenStack Training
      https://www.create-net.org/community/openstack-training


      Dr. Federico M. Facca

      CREATE-NET
      Via alla Cascata 56/D
      38123 Povo Trento (Italy)

      P +39 0461 312471
      M +39 334 6049758
      E federico.facca@create-net.org<federico.facca@create-net.org>
      T @chicco785
      W www.create-net.org<http://www.create-net.org>
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Philip Reimer <reimer@atb-bremen.de>]

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          People

          • Assignee:
            ffacca Federico Michele Facca
            Reporter:
            fw.ext.user FW External User
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            • Created:
              Updated:
              Resolved: