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  1. Help-Desk
  2. HELP-2739

FIWARE.Request.Tech.Security.IDM-KeyRock.LABAccessissue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi,

      This is Piotr Nowacki from iEHR.eu. We work on Platan as part of FICHe
      Accelerator (currently at PoC phase). While getting my account updated to
      the Community Edition I have realized that my account got either deleted or
      locked. An attempt to reset password for "piotr.nowacki@onet.pl" fails.
      Attempts to log on with the password that worked previously fails as well.
      With that I am unable to get my Tenant ID to report it back to Franck for
      the upgrade.

      Could you please have a look? I see my compute instance in Spain2 operates
      properly so this does not look like complete account removal.

      Thanks in advance for your help.

      Regards,
      Piotr

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Piotr Nowacki <piotr.nowacki@onet.pl>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        2d 6h 12m 1 Alvaro Alonso 14/May/15 4:16 PM
        In Progress In Progress Answered Answered
        1s 1 Alvaro Alonso 14/May/15 4:16 PM
        Answered Answered Closed Closed
        1s 1 Alvaro Alonso 14/May/15 4:16 PM

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: