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  1. Help-Desk
  2. HELP-2739

FIWARE.Request.Tech.Security.IDM-KeyRock.LABAccessissue

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-TECH-HELP
    • Labels:
      None

      Description

      Hi,

      This is Piotr Nowacki from iEHR.eu. We work on Platan as part of FICHe
      Accelerator (currently at PoC phase). While getting my account updated to
      the Community Edition I have realized that my account got either deleted or
      locked. An attempt to reset password for "piotr.nowacki@onet.pl" fails.
      Attempts to log on with the password that worked previously fails as well.
      With that I am unable to get my Tenant ID to report it back to Franck for
      the upgrade.

      Could you please have a look? I see my compute instance in Spain2 operates
      properly so this does not look like complete account removal.

      Thanks in advance for your help.

      Regards,
      Piotr

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: Piotr Nowacki <piotr.nowacki@onet.pl>]

        Activity

        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        mev Manuel Escriche made changes -
        HD-Enabler KeyRock [ 10889 ]
        HD-Chapter Security [ 10841 ]
        mev Manuel Escriche made changes -
        Sender Email piotr.nowacki@onet.pl
        mev Manuel Escriche made changes -
        Summary FIWARE.Request.Lab.Security.IDM-KeyRock.LABAccessissue FIWARE.Request.Tech.Security.IDM-KeyRock.LABAccessissue
        aalonsog Alvaro Alonso made changes -
        Summary FIWARE.Request.Lab.LAB Access issue FIWARE.Request.Lab.Security.IDM-KeyRock.LABAccessissue
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] LAB Access issue FIWARE.Request.Lab.LAB Access issue
        aalonsog Alvaro Alonso made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        aalonsog Alvaro Alonso made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        aalonsog Alvaro Alonso made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        marcocipriani Marco Cipriani made changes -
        Attachment logo Ambiente_foglia2.jpg [ 15691 ]
        mev Manuel Escriche made changes -
        Component/s FIWARE-TECH-HELP [ 10278 ]
        UPRC PiraeusU Node Helpdesk made changes -
        Field Original Value New Value
        Assignee Alvaro Alonso [ aalonsog ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            aalonsog Alvaro Alonso
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: