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  1. Help-Desk
  2. HELP-2733

FIWARE.Request.Lab.PiraeusU.FI-LAB Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Good Afternoon,

          When I try to login into FI-LAB the answer is

          • Unable to retrieve authorized projects.
            -
          • Could you restore it, please, since I think I've mistakenly
            cancelled it. Or simply delete it so I may sign up again.

          Regards,

          André Ferrão

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?UTF-8?B?QW5kcsOpIEZlcnLDo28=?= <ferrao.work@gmail.com>]

            Activity

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            aristi Aristi Galani (Inactive) added a comment -

            Dear André
            The access problem is caused due to some post-upgrade process that are performed on the cloud portal after the installation of the new idM.
            Since you have followed the 'Restore Password' process (Connect tohttps://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password),
            then your account will be activated after the finalization of the update processes.

            Kind regards

            IWAVE team, on behalf of helpdesk team

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            aristi Aristi Galani (Inactive) added a comment - Dear André The access problem is caused due to some post-upgrade process that are performed on the cloud portal after the installation of the new idM. Since you have followed the 'Restore Password' process (Connect tohttps://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password), then your account will be activated after the finalization of the update processes. Kind regards IWAVE team, on behalf of helpdesk team _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

              People

              • Assignee:
                UPRC PiraeusU Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: