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  1. Help-Desk
  2. HELP-2733

FIWARE.Request.Lab.PiraeusU.FI-LAB Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Good Afternoon,

          When I try to login into FI-LAB the answer is

          • Unable to retrieve authorized projects.
            -
          • Could you restore it, please, since I think I've mistakenly
            cancelled it. Or simply delete it so I may sign up again.

          Regards,

          André Ferrão

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?UTF-8?B?QW5kcsOpIEZlcnLDo28=?= <ferrao.work@gmail.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		19h 14m 1 PiraeusU Node Helpdesk 12/May/15 1:28 PM
            In Progress In Progress Answered Answered
            		3s 1 PiraeusU Node Helpdesk 12/May/15 1:28 PM
            Answered Answered Closed Closed
            		3s 1 PiraeusU Node Helpdesk 12/May/15 1:28 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-LAB Assistance. FIWARE.Request.Lab.PiraeusU.FI-LAB Assistance.
            mev Manuel Escriche made changes -
            HD-Node PiraeusU [ 10920 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-LAB Assistance FIWARE.Request.Lab.FI-LAB Assistance.
            mev Manuel Escriche made changes -
            Sender Email ferrao.work@gmail.com
            Hide
            Permalink
            aristi Aristi Galani (Inactive) added a comment -

            Dear André
            The access problem is caused due to some post-upgrade process that are performed on the cloud portal after the installation of the new idM.
            Since you have followed the 'Restore Password' process (Connect tohttps://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password),
            then your account will be activated after the finalization of the update processes.

            Kind regards

            IWAVE team, on behalf of helpdesk team

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            aristi Aristi Galani (Inactive) added a comment - Dear André The access problem is caused due to some post-upgrade process that are performed on the cloud portal after the installation of the new idM. Since you have followed the 'Restore Password' process (Connect tohttps://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password), then your account will be activated after the finalization of the update processes. Kind regards IWAVE team, on behalf of helpdesk team _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            UPRC PiraeusU Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Assignee PiraeusU Node Helpdesk [ uprc ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                UPRC PiraeusU Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: