Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-TECH-HELP
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Labels:None
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Sender Email:
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HD-Chapter:Security
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HD-Enabler:KeyRock
Description
Hi, I cannot login, nor get the password reset link (peter@beesafe.me <peter@beesafe.me>). Since friday, 7th of May. How shall I proceed please?
Thanks
Peter
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[Created via e-mail received from: Peter Strazovec <peter@strape.co>]
Dear Peter,
unfortunately, as written earlier by Aristi, we are still having some issues due to the migration of services to the new IDM.
Anyway I have just forwarded your request to the second-level support team. They will get back to you as soon as the problem will be fixed.
Best regards
Marco
Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di Peter Strazovec
Inviato: martedì 12 maggio 2015 19:21
A: Aristi Galani
Cc: fiware-lab-help@lists.fi-ware.org
Oggetto: Re: [Fiware-lab-help] FI-Lab Assistance - login failure and password reset
Hi, I did this numerous times during last days, but I've got not any email... (peter@beesafe.me<peter@beesafe.me>)
Thanks
Peter
On Tue, May 12, 2015 at 1:47 PM, Aristi Galani <agalani@unipi.gr<agalani@unipi.gr>> wrote:
Dear Peter
The access problem is caused due to the migration of services to the new idm.
Since you have followed the 'Restore Password' process (Connect to https://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the steps to resort your password),
then your account will be activated after the finalization of the update processes.
Kind regards
IWAVE team, on behalf of helpdesk team
On 5/11/2015 5:36 PM, Peter Strazovec wrote:
Hi, I cannot login, nor get the password reset link (peter@beesafe.me<peter@beesafe.me>). Since friday, 7th of May. How shall I proceed please?
Thanks
Peter