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  1. Help-Desk
  2. HELP-2728

FIWARE.Request.Lab.Cannot login to Fiware Lab.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I can't log in into the Fiware Lab using my email (
          abel.maregil@njoycorporation.com). It gives me the "Invalid user name or
          password." error. I have already make sure that my password and my e-mail
          are written correctly.

          Thank you.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Abel Maregil <abel.maregil@njoycorporation.com>]

            Activity

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            aristi Aristi Galani (Inactive) added a comment -

            Dear Abel

            The access problem is caused due to the migration of services to the new
            idm.

            Since you have followed the 'Restore Password' process (Connect to
            https://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the
            steps to resort your password),
            then your account will be activated after the finalization of the update
            processes.

            Kind regards

            IWAVE team, on behalf of helpdesk team

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            aristi Aristi Galani (Inactive) added a comment - Dear Abel The access problem is caused due to the migration of services to the new idm. Since you have followed the 'Restore Password' process (Connect to https://cloud.lab.fiware.org , Click on 'Forgot my password', Follow the steps to resort your password), then your account will be activated after the finalization of the update processes. Kind regards IWAVE team, on behalf of helpdesk team _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

              People

              • Assignee:
                aristi Aristi Galani (Inactive)
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: