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  1. Help-Desk
  2. HELP-2728

FIWARE.Request.Lab.Cannot login to Fiware Lab.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I can't log in into the Fiware Lab using my email (
          abel.maregil@njoycorporation.com). It gives me the "Invalid user name or
          password." error. I have already make sure that my password and my e-mail
          are written correctly.

          Thank you.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Abel Maregil <abel.maregil@njoycorporation.com>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		21h 30m 1 PiraeusU Node Helpdesk 12/May/15 1:54 PM
            In Progress In Progress Answered Answered
            		1s 1 PiraeusU Node Helpdesk 12/May/15 1:54 PM
            Answered Answered Closed Closed
            		1s 1 PiraeusU Node Helpdesk 12/May/15 1:54 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Cannot login to Fiware Lab FIWARE.Request.Lab.Cannot login to Fiware Lab.
            mev Manuel Escriche made changes -
            Sender Email abel.maregil@njoycorporation.com
            mev Manuel Escriche made changes -
            Assignee Aristi Galani [ aristi ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [ mev ]
            mev Manuel Escriche made changes -
            Assignee Manuel Escriche [ mev ]
            Hide
            Permalink
            aristi Aristi Galani (Inactive) added a comment -

            Dear Abel

            The access problem is caused due to the migration of services to the new
            idm.

            Since you have followed the 'Restore Password' process (Connect to
            https://cloud.lab.fiware.org, Click on 'Forgot my password', Follow the
            steps to resort your password),
            then your account will be activated after the finalization of the update
            processes.

            Kind regards

            IWAVE team, on behalf of helpdesk team

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            aristi Aristi Galani (Inactive) added a comment - Dear Abel The access problem is caused due to the migration of services to the new idm. Since you have followed the 'Restore Password' process (Connect to https://cloud.lab.fiware.org , Click on 'Forgot my password', Follow the steps to resort your password), then your account will be activated after the finalization of the update processes. Kind regards IWAVE team, on behalf of helpdesk team _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            UPRC PiraeusU Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                aristi Aristi Galani (Inactive)
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: