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  1. Help-Desk
  2. HELP-2724

FIWARE.Request.Lab.Lannion.Can't Access the VMs I created before the last Week update.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello , my name is Guillaume Jourdain and I am a French developer. I have
          been using FiLab' for some times.on

          Since Thursday and the update of Filab' , I can't view the VMs I've created
          on the Lannion node. It seems that the project name changed from
          "guillaume-jourdain" to "guillaume-jourdain cloud" . I was also a member of
          the organization HostABee wihch doesn't appear on my profile anymore.

          However , the VMs still exists because I can access them by using SSH.

          I've just make the request to upgrade my account to a Community account ,
          and I've already notify the team of Lannion . They told me to send you this
          request.

          I would like to know , how I can get back the administration of my VMs for
          the project name "guillaume-jourdain" and the organization "HostABee".

          Thank you for taking a look at my request and have a nice day.

          –
          Guillaume Jourdain.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Guillaume Jourdain <guillaume.jourdain@4planet.eu>]

            Activity

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            lannionsupport Lannion Node Helpdesk added a comment -

            Hello,
            I think this request should be addressed in first place to IDM team because they have to modify the organization "HostABee " in order to be able to use it back again

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hello, I think this request should be addressed in first place to IDM team because they have to modify the organization "HostABee " in order to be able to use it back again
            Hide
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            lannionsupport Lannion Node Helpdesk added a comment -

            Hi Alvaro,
            This a request to access to a secondary organization for users that had already their project running on.
            The organization name is : HostABee and I think (not sure) the tenant id is 00000000000000000000000000007787

            The user id should be guillaume.jourdain@4planet.eu and it runs on Lannion node

            Thanks in advance
            sergio

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hi Alvaro, This a request to access to a secondary organization for users that had already their project running on. The organization name is : HostABee and I think (not sure) the tenant id is 00000000000000000000000000007787 The user id should be guillaume.jourdain@4planet.eu and it runs on Lannion node Thanks in advance sergio
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            After discussion with the project developper, the access to HostABee secondart organization is not required anymore

            Show
            lannionsupport Lannion Node Helpdesk added a comment - After discussion with the project developper, the access to HostABee secondart organization is not required anymore

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: