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  1. Help-Desk
  2. HELP-2724

FIWARE.Request.Lab.Lannion.Can't Access the VMs I created before the last Week update.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Fixed
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello , my name is Guillaume Jourdain and I am a French developer. I have
          been using FiLab' for some times.on

          Since Thursday and the update of Filab' , I can't view the VMs I've created
          on the Lannion node. It seems that the project name changed from
          "guillaume-jourdain" to "guillaume-jourdain cloud" . I was also a member of
          the organization HostABee wihch doesn't appear on my profile anymore.

          However , the VMs still exists because I can access them by using SSH.

          I've just make the request to upgrade my account to a Community account ,
          and I've already notify the team of Lannion . They told me to send you this
          request.

          I would like to know , how I can get back the administration of my VMs for
          the project name "guillaume-jourdain" and the organization "HostABee".

          Thank you for taking a look at my request and have a nice day.

          –
          Guillaume Jourdain.

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Guillaume Jourdain <guillaume.jourdain@4planet.eu>]

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		1d 2h 40m 1 Lannion Node Helpdesk 12/May/15 5:02 PM
            In Progress In Progress Closed Closed
            		1m 30s 1 Lannion Node Helpdesk 12/May/15 5:03 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.Can't Access the VMs I created before the last Week update. FIWARE.Request.Lab.Lannion.Can't Access the VMs I created before the last Week update.
            mev Manuel Escriche made changes -
            HD-Node Lannion [ 10850 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] Can't Access the VMs I created before the last Week update FIWARE.Request.Lab.Can't Access the VMs I created before the last Week update.
            mev Manuel Escriche made changes -
            Sender Email guillaume.jourdain@4planet.eu
            lannionsupport Lannion Node Helpdesk made changes -
            Status In Progress [ 3 ] Closed [ 6 ]
            Resolution Fixed [ 1 ]
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            After discussion with the project developper, the access to HostABee secondart organization is not required anymore

            Show
            lannionsupport Lannion Node Helpdesk added a comment - After discussion with the project developper, the access to HostABee secondart organization is not required anymore
            lannionsupport Lannion Node Helpdesk made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            lannionsupport Lannion Node Helpdesk made changes -
            Assignee Alvaro Alonso [ aalonsog ] Lannion Node Helpdesk [ lannionsupportteam ]
            lannionsupport Lannion Node Helpdesk made changes -
            Link This issue blocks FLUA-538 [ FLUA-538 ]
            lannionsupport Lannion Node Helpdesk made changes -
            Description Hello , my name is Guillaume Jourdain and I am a french developer. I have
            been using FiLab' for some times.on

            Since Thursday and the update of Filab' , I can't view the VMs I've created
            on the Lannion node. It seems that the project name changed from
            "guillaume-jourdain" to "guillaume-jourdain cloud" . I was also a member of
            the organization HostABee wihch doesn't appear on my profile anymore.

            However , the VMs still exists because I can access them by using SSH.

            I've just make the request to upgrade my account to a Community account ,
            and I've already notify the team of Lannion . They told me to send you this
            request.

            I would like to know , how I can get back the administration of my VMs for
            the project name "guillaume-jourdain" and the organization "HostABee".


            Thank you for taking a look at my request and have a nice day.

            --
            Guillaume Jourdain.

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            [Created via e-mail received from: Guillaume Jourdain <guillaume.jourdain@4planet.eu>]             		Hello , my name is Guillaume Jourdain and I am a French developer. I have
            been using FiLab' for some times.on

            Since Thursday and the update of Filab' , I can't view the VMs I've created
            on the Lannion node. It seems that the project name changed from
            "guillaume-jourdain" to "guillaume-jourdain cloud" . I was also a member of
            the organization HostABee wihch doesn't appear on my profile anymore.

            However , the VMs still exists because I can access them by using SSH.

            I've just make the request to upgrade my account to a Community account ,
            and I've already notify the team of Lannion . They told me to send you this
            request.

            I would like to know , how I can get back the administration of my VMs for
            the project name "guillaume-jourdain" and the organization "HostABee".


            Thank you for taking a look at my request and have a nice day.

            --
            Guillaume Jourdain.

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            [Created via e-mail received from: Guillaume Jourdain <guillaume.jourdain@4planet.eu>]
            lannionsupport Lannion Node Helpdesk made changes -
            Assignee Lannion Node Helpdesk [ lannionsupportteam ] Alvaro Alonso [ aalonsog ]
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            Hi Alvaro,
            This a request to access to a secondary organization for users that had already their project running on.
            The organization name is : HostABee and I think (not sure) the tenant id is 00000000000000000000000000007787

            The user id should be guillaume.jourdain@4planet.eu and it runs on Lannion node

            Thanks in advance
            sergio

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hi Alvaro, This a request to access to a secondary organization for users that had already their project running on. The organization name is : HostABee and I think (not sure) the tenant id is 00000000000000000000000000007787 The user id should be guillaume.jourdain@4planet.eu and it runs on Lannion node Thanks in advance sergio
            Hide
            Permalink
            lannionsupport Lannion Node Helpdesk added a comment -

            Hello,
            I think this request should be addressed in first place to IDM team because they have to modify the organization "HostABee " in order to be able to use it back again

            Show
            lannionsupport Lannion Node Helpdesk added a comment - Hello, I think this request should be addressed in first place to IDM team because they have to modify the organization "HostABee " in order to be able to use it back again
            mev Manuel Escriche made changes -
            Assignee Lannion Node Helpdesk [ lannionsupportteam ]
            mev Manuel Escriche made changes -
            Field Original Value New Value
            Component/s FIWARE-LAB-HELP [ 10279 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                lannionsupport Lannion Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: