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  1. Help-Desk
  2. HELP-2619

FIWARE.Request.Lab.Spain.FI-Lab Assistance.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hi all,

          In the Volumes section , appears one Attaching been permanently and can
          not erase, Any administrator could delete this volume or tell me how?

          Thanks.

          –

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?UTF-8?B?Sm9zw6kgQW50b25pbyBQw6lyZXo=?= <japtron@gmail.com>]

          1. File
            signature.asc
            0.2 kB
            Daniele Santoro

            Activity

            Descending order - Click to sort in ascending order
            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		5d 22h 51m 1 Jose Maria Peribañez 04/May/15 8:48 AM
            In Progress In Progress Closed Closed
            		8d 6h 35m 1 José Ignacio Carretero Guarde 12/May/15 3:23 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary FIWARE.Request.Lab.FI-Lab Assistance. FIWARE.Request.Lab.Spain.FI-Lab Assistance.
            mev Manuel Escriche made changes -
            HD-Node Spain [ 10846 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance.
            mev Manuel Escriche made changes -
            Sender Email japtron@gmail.com
            jicg José Ignacio Carretero Guarde made changes -
            Resolution Done [ 10000 ]
            Status In Progress [ 3 ] Closed [ 6 ]
            jicg José Ignacio Carretero Guarde made changes -
            Assignee Jose Maria Peribañez [ joseperibañez ] José Ignacio Carretero Guarde [ jicg ]
            jmperibanez Jose Maria Peribañez made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            jmperibanez Jose Maria Peribañez added a comment -

            I've sent the user an email asking for more details. We need more information in the tickets: it is not possible to fix a problem about volumes without identification about the volume nor the user.

            Mail sended:

            Hello,

            Could you send me another mail, using your registered e-mail addresses (i.e. the email you use as login in fiware-lab), with more details about the problem? I need to identify which is your volume. For example you may include your project-id, the volume name (or id) and the name/id of the last VM that mounted the VM. Is this VM running yet? Have you umount all the filesystems of the volume?

            Show
            jmperibanez Jose Maria Peribañez added a comment - I've sent the user an email asking for more details. We need more information in the tickets: it is not possible to fix a problem about volumes without identification about the volume nor the user. Mail sended: Hello, Could you send me another mail, using your registered e-mail addresses (i.e. the email you use as login in fiware-lab), with more details about the problem? I need to identify which is your volume. For example you may include your project-id, the volume name (or id) and the name/id of the last VM that mounted the VM. Is this VM running yet? Have you umount all the filesystems of the volume?
            henar Henar Muñoz made changes -
            Assignee Spain Node Support Team [ spain.node ] Jose Maria Peribañez [ joseperibañez ]
            danieles Daniele Santoro made changes -
            Assignee Daniele Santoro [ danieles ] Spain Node Support Team [ spain.node ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            User is using Spain2. Can you please give support deleting the volume in unknown state ?

            Daniele

            Show
            danieles Daniele Santoro added a comment - User is using Spain2. Can you please give support deleting the volume in unknown state ? Daniele
            danieles Daniele Santoro made changes -
            Attachment signature.asc [ 15063 ]
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Dear,

            Can you please specify the region you are using ?

            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Dear, Can you please specify the region you are using ? Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            danieles Daniele Santoro made changes -
            Component/s FIWARE-LAB-HELP [ 10279 ]
            danieles Daniele Santoro made changes -
            Field Original Value New Value
            Assignee Daniele Santoro [ danieles ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                jicg José Ignacio Carretero Guarde
                Reporter:
                fw.ext.user FW External User
              • Votes:
                0 Vote for this issue
                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: