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  1. Help-Desk
  2. HELP-2480

FIWARE.Request.Lab.Jira - Why notification does not contain ticket ID?

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          If a FI-User send a mail to fiware-lab-help@lists.fi-ware.org about an issue. I guess this issue is raised in Jira as a ticket and the FI-User receive a mail notification. We saw that the mail notification does not contain any Ticket ID and we are wondering why?

          Could you possibly give us an explanation about it?

          BR
          Riwal

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            ffacca Federico Michele Facca added a comment -

            hi riwal,
            this should be achievable, at the moment it's not like that simply because the reply comes from the mailing list ( i guess

            federico

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            ffacca Federico Michele Facca added a comment - hi riwal, this should be achievable, at the moment it's not like that simply because the reply comes from the mailing list ( i guess federico

              People

              • Assignee:
                ffacca Federico Michele Facca
                Reporter:
                lannionsupport Lannion Node Helpdesk
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                Dates

                • Created:
                  Updated:
                  Resolved: