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  1. Help-Desk
  2. HELP-2480

FIWARE.Request.Lab.Jira - Why notification does not contain ticket ID?

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          If a FI-User send a mail to fiware-lab-help@lists.fi-ware.org about an issue. I guess this issue is raised in Jira as a ticket and the FI-User receive a mail notification. We saw that the mail notification does not contain any Ticket ID and we are wondering why?

          Could you possibly give us an explanation about it?

          BR
          Riwal

            Activity

            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open Answered Answered
            		34m 14s 1 Federico Michele Facca 09/Apr/15 4:07 PM
            Answered Answered Done Done
            		4d 5h 25m 1 Federico Michele Facca 13/Apr/15 9:33 PM
            Done Done Closed Closed
            		273d 12h 36m 1 Manuel Escriche 12/Jan/16 9:10 AM

              People

              • Assignee:
                ffacca Federico Michele Facca
                Reporter:
                lannionsupport Lannion Node Helpdesk
              • Votes:
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                Watchers:
                2 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: