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  1. Help-Desk
  2. HELP-2423

FIWARE.Request.Lab.Gent.every instance created goes in error status

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None
    • HD-Node:
      Gent

      Description

      Dear Gent support team,
      if I try to create an instance, the VM is launched but it goes always in ERROR status.
      My tenand ID is:
      marco-cipriani (ID 00000000000000000000000000003373)

      Another user reported the same problem (see HELP-2417): I am waiting information about his tenant ID before assigning the ticket.

      BR
      Marco

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open Answered Answered
        32m 40s 1 Marco Cipriani 27/Mar/15 12:40 PM
        Answered Answered Done Done
        26s 1 Marco Cipriani 27/Mar/15 12:40 PM
        Done Done Closed Closed
        290d 20h 29m 1 Manuel Escriche 12/Jan/16 9:10 AM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.every instance created goes in error status FIWARE.Request.Lab.Gent.every instance created goes in error status
        mev Manuel Escriche made changes -
        HD-Node Gent [ 10916 ]
        Hide
        IMINDS Gent Node Helpdesk added a comment -

        This is and old issue. But today, 12/Jan/2016 there are problems with Keystone main node.

        Show
        IMINDS Gent Node Helpdesk added a comment - This is and old issue. But today, 12/Jan/2016 there are problems with Keystone main node.
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] every instance created goes in error status FIWARE.Request.Lab.every instance created goes in error status
        mev Manuel Escriche made changes -
        Workflow FW eRequest Workflow [ 26034 ] FW extRequest Workflow-II [ 40932 ]
        Status Done [ 10000 ] Closed [ 6 ]
        Issue Type eRequest [ 10101 ] extRequest [ 10104 ]
        Hide
        Vicent Vicent Borja Torres (Inactive) added a comment -

        Dear Marco,

        Gent node haven't got more Free IP on the public pool. We try to free it, as fast as we notice users don't use it. Also, error messages on the portal are no accurate.

        Thank you,

        The Gent node.

        Show
        Vicent Vicent Borja Torres (Inactive) added a comment - Dear Marco, Gent node haven't got more Free IP on the public pool. We try to free it, as fast as we notice users don't use it. Also, error messages on the portal are no accurate. Thank you, The Gent node.
        marcocipriani Marco Cipriani made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Done [ 10000 ]
        marcocipriani Marco Cipriani made changes -
        Status Open [ 1 ] Answered [ 10104 ]
        Hide
        marcocipriani Marco Cipriani added a comment -

        I confirm that the problem is solved.
        Thanks.

        Show
        marcocipriani Marco Cipriani added a comment - I confirm that the problem is solved. Thanks.
        Hide
        Vicent Vicent Borja Torres (Inactive) added a comment -

        Dear Marco,

        Problem is already solved.

        Try again.

        Best,

        The Gent node.

        Show
        Vicent Vicent Borja Torres (Inactive) added a comment - Dear Marco, Problem is already solved. Try again. Best, The Gent node.
        marcocipriani Marco Cipriani made changes -
        Field Original Value New Value
        Summary every instance created goes in error status [Fiware-lab-help] every instance created goes in error status
        marcocipriani Marco Cipriani created issue -

          People

          • Assignee:
            IMINDS Gent Node Helpdesk
            Reporter:
            marcocipriani Marco Cipriani
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: