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  1. Help-Desk
  2. HELP-2417

[Fiware-lab-help] R: Allocate floating ip to instance - Error

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Pieter,
      could you kindly confirm that the region you are using is Gent and provide your tenant (Project) ID?
      I saw that your instance is in “Error” status and, as a result, this could raise an error in the Floating IP association.
      I tried to create some instance in Gent and I got always the same problem: the VM is launched but it goes in error status. So this seems the main issue.
      Furthermore, in order to allocate a public IP you have to set “public-ext-net” as pool, but most of the regions provide the public Floating IPs to the users only on request.
      Please, provide me the information requested above, so I will be able to forward your request to the proper support team.

      Best regards
      Marco

      Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di pieter willaert
      Inviato: giovedì 26 marzo 2015 09:46
      A: fiware-lab-help@lists.fi-ware.org
      Oggetto: [Fiware-lab-help] Allocate floating ip to instance - Error

      Hey,

      I’m trying to set up an instance, but I get an error after I try to allocate an ip to it.
      Any suggestions?

      Regards,

      Pieter Willaert

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        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        e-mail of user is:
        pieter.willaert@hotmail.com

        Show
        marcocipriani Marco Cipriani added a comment - e-mail of user is: pieter.willaert@hotmail.com
        Hide
        marcocipriani Marco Cipriani added a comment -

        Mail sent to the user:

        Dear Pieter,
        the problem related to the instance creation in Gent node has been solved. Please, try again.
        Let us know if you need to get a Floating IP in that region: in this case you have to provide us your project ID.

        Best regards
        Marco

        Show
        marcocipriani Marco Cipriani added a comment - Mail sent to the user: Dear Pieter, the problem related to the instance creation in Gent node has been solved. Please, try again. Let us know if you need to get a Floating IP in that region: in this case you have to provide us your project ID. Best regards Marco

          People

          • Assignee:
            marcocipriani Marco Cipriani
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            1 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: