Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Zurich
Description
Dear Sir or Madam,
we have an instance running on a Zurich node with a public floating IP
and until today everything was working as it should. Today something
must have changed on the infrastructure since the communication with the
outside world stopped working. I have tried rebooting the instance (with
no success), the I detached the floating IP and now I am unable to
attach it - I get a message saying:
"*Error: *Error allocating IP address. Cause: 500 Error"
Since our team is using the infrastructure on a daily basis, I would
really be glad if I could get some information or pointers who should I
contact to get things running again.
Thank you very much in advance,
Matej
–
Matej Ĺ erc
ELMITEL d.o.o.
Orehovci 1a
SI-9250 Gornja Radgona
T: +386 (0)2 564 88 60
M: +386 (0)40 167 589
F: +386 (0)2 564 88 61
W: www.elmitel.com
E: matej.serc@elmitel.com
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[Created via e-mail received from: =?windows-1252?Q?Matej_=8Aerc?= <matej.serc@elmitel.com>]
Please send the answer to this request to matej.serc@elmitel.com