Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Zurich
Description
Dear Sir or Madam,
we have an instance running on a Zurich node with a public floating IP
and until today everything was working as it should. Today something
must have changed on the infrastructure since the communication with the
outside world stopped working. I have tried rebooting the instance (with
no success), the I detached the floating IP and now I am unable to
attach it - I get a message saying:
"*Error: *Error allocating IP address. Cause: 500 Error"
Since our team is using the infrastructure on a daily basis, I would
really be glad if I could get some information or pointers who should I
contact to get things running again.
Thank you very much in advance,
Matej
–
Matej Ĺ erc
ELMITEL d.o.o.
Orehovci 1a
SI-9250 Gornja Radgona
T: +386 (0)2 564 88 60
M: +386 (0)40 167 589
F: +386 (0)2 564 88 61
W: www.elmitel.com
E: matej.serc@elmitel.com
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[Created via e-mail received from: =?windows-1252?Q?Matej_=8Aerc?= <matej.serc@elmitel.com>]
Activity
Transition | Time In Source Status | Execution Times | Last Executer | Last Execution Date | |||||
---|---|---|---|---|---|---|---|---|---|
|
6h 29m | 1 | Zurich Node Helpdesk | 16/Mar/15 5:58 PM | |||||
|
9s | 1 | Zurich Node Helpdesk | 16/Mar/15 5:58 PM |
Fix Version/s | 2021 [ 12600 ] |
Summary | FIWARE.Request.Lab.Zurich Floating IP problem. | FIWARE.Request.Lab.Zurich.Zurich Floating IP problem. |
HD-Node | Zurich [ 10926 ] |
Summary | [Fiware-lab-help] Zurich Floating IP problem | FIWARE.Request.Lab.Zurich Floating IP problem. |
Sender Email | matej.serc@elmitel.com |
Component/s | FIWARE-LAB-HELP [ 10279 ] |
Resolution | Done [ 10000 ] | |
Status | In Progress [ 3 ] | Closed [ 6 ] |
Status | Open [ 1 ] | In Progress [ 3 ] |
Field | Original Value | New Value |
---|---|---|
Assignee | Zurich Node Helpdesk [ zhaw node helpdesk ] |
Expanded floating IPs quotas for the project enabling the allocation of new floating IPs adresses.