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  1. Help-Desk
  2. HELP-2333

FIWARE.Request.Lab.Zurich.Zurich Floating IP problem.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Dear Sir or Madam,

      we have an instance running on a Zurich node with a public floating IP
      and until today everything was working as it should. Today something
      must have changed on the infrastructure since the communication with the
      outside world stopped working. I have tried rebooting the instance (with
      no success), the I detached the floating IP and now I am unable to
      attach it - I get a message saying:
      "*Error: *Error allocating IP address. Cause: 500 Error"

      Since our team is using the infrastructure on a daily basis, I would
      really be glad if I could get some information or pointers who should I
      contact to get things running again.

      Thank you very much in advance,
      Matej


      Matej Ĺ erc
      ELMITEL d.o.o.
      Orehovci 1a
      SI-9250 Gornja Radgona
      T: +386 (0)2 564 88 60
      M: +386 (0)40 167 589
      F: +386 (0)2 564 88 61
      W: www.elmitel.com
      E: matej.serc@elmitel.com

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?windows-1252?Q?Matej_=8Aerc?= <matej.serc@elmitel.com>]

        Activity

        Hide
        UPRC PiraeusU Node Helpdesk added a comment -

        Please send the answer to this request to matej.serc@elmitel.com

        Show
        UPRC PiraeusU Node Helpdesk added a comment - Please send the answer to this request to matej.serc@elmitel.com
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Expanded floating IPs quotas for the project enabling the allocation of new floating IPs adresses.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Expanded floating IPs quotas for the project enabling the allocation of new floating IPs adresses.

          People

          • Assignee:
            ZHAW Node Helpdesk Zurich Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: