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  1. Help-Desk
  2. HELP-2209

FIWARE.Request.Lab.Zurich.FI-Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi all,

      I know this is probably a basic mistake, but I’m having trouble creating VM instances.
      First, I can only create VMs on “Zurich” region.

      Any other region gives me an error when lunching the VM (no error description).
      Also, I cannot allocate a public IP due to the following error:

      {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}}

      Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it.
      I can get one public IP successfully, but when I assign the IP to the VM I get this:

      {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}

      I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show.

      Thanks,
      Campos
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: vetras <vetras@gmail.com>]

        Activity

        Transition Time In Source Status Execution Times Last Executer Last Execution Date
        Open Open In Progress In Progress
        6d 16h 32m 1 Zurich Node Helpdesk 04/Mar/15 5:34 PM
        In Progress In Progress Answered Answered
        4m 53s 1 Zurich Node Helpdesk 04/Mar/15 5:39 PM
        Answered Answered Closed Closed
        14d 21h 5m 1 Federico Michele Facca 19/Mar/15 2:44 PM
        fla Fernando Lopez made changes -
        Fix Version/s 2021 [ 12600 ]
        backlogmanager Backlog Manager made changes -
        Summary FIWARE.Request.Lab.FI-Lab Assistance. FIWARE.Request.Lab.Zurich.FI-Lab Assistance.
        mev Manuel Escriche made changes -
        HD-Node Zurich [ 10926 ]
        backlogmanager Backlog Manager made changes -
        Summary [Fiware-lab-help] FI-Lab Assistance FIWARE.Request.Lab.FI-Lab Assistance.
        mev Manuel Escriche made changes -
        Sender Email vetras@gmail.com
        mev Manuel Escriche made changes -
        Component/s FIWARE-LAB-HELP [ 10279 ]
        ffacca Federico Michele Facca made changes -
        Resolution Done [ 10000 ]
        Status Answered [ 10104 ] Closed [ 6 ]
        ZHAW Node Helpdesk Zurich Node Helpdesk made changes -
        Status In Progress [ 3 ] Answered [ 10104 ]
        ZHAW Node Helpdesk Zurich Node Helpdesk made changes -
        Status Open [ 1 ] In Progress [ 3 ]
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi,

        We have a number of available IP addresses, but we need to manage them quite carefully.

        Can you provide your ID - it should be at the bottom of the log in page on the cloud portal.

        Thanks,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi, We have a number of available IP addresses, but we need to manage them quite carefully. Can you provide your ID - it should be at the bottom of the log in page on the cloud portal. Thanks, Seán.
        marcocipriani Marco Cipriani made changes -
        Attachment logo Ambiente_foglia2.jpg [ 13905 ]
        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Campos,
        I’m sorry for the inconvenience.
        Most of the nodes provide the Floating IPs only on request.
        As far as your issue on the Zurich region, I’ll forward your request to the Zurich node support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di vetras
        Inviato: giovedì 26 febbraio 2015 01:00
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] FI-Lab Assistance

        Hi all,

        I know this is probably a basic mistake, but I’m having trouble creating VM instances.
        First, I can only create VMs on “Zurich” region.

        Any other region gives me an error when lunching the VM (no error description).
        Also, I cannot allocate a public IP due to the following error:

        {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}}

        Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it.
        I can get one public IP successfully, but when I assign the IP to the VM I get this:

        {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}

        I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show.

        Thanks,
        Campos
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Campos, I’m sorry for the inconvenience. Most of the nodes provide the Floating IPs only on request. As far as your issue on the Zurich region, I’ll forward your request to the Zurich node support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di vetras Inviato: giovedì 26 febbraio 2015 01:00 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FI-Lab Assistance Hi all, I know this is probably a basic mistake, but I’m having trouble creating VM instances. First, I can only create VMs on “Zurich” region. Any other region gives me an error when lunching the VM (no error description). Also, I cannot allocate a public IP due to the following error: {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}} Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it. I can get one public IP successfully, but when I assign the IP to the VM I get this: {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}} I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show. Thanks, Campos Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        marcocipriani Marco Cipriani made changes -
        Field Original Value New Value
        Assignee Zurich Node Helpdesk [ zhaw node helpdesk ]
        fw.ext.user FW External User created issue -

          People

          • Assignee:
            ZHAW Node Helpdesk Zurich Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: