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  1. Help-Desk
  2. HELP-2209

FIWARE.Request.Lab.Zurich.FI-Lab Assistance.

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-LAB-HELP
    • Labels:
      None

      Description

      Hi all,

      I know this is probably a basic mistake, but I’m having trouble creating VM instances.
      First, I can only create VMs on “Zurich” region.

      Any other region gives me an error when lunching the VM (no error description).
      Also, I cannot allocate a public IP due to the following error:

      {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}}

      Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it.
      I can get one public IP successfully, but when I assign the IP to the VM I get this:

      {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}

      I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show.

      Thanks,
      Campos
      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: vetras <vetras@gmail.com>]

        Activity

        Hide
        marcocipriani Marco Cipriani added a comment -

        Dear Campos,
        I’m sorry for the inconvenience.
        Most of the nodes provide the Floating IPs only on request.
        As far as your issue on the Zurich region, I’ll forward your request to the Zurich node support team.

        Best regards
        Marco

        Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di vetras
        Inviato: giovedì 26 febbraio 2015 01:00
        A: fiware-lab-help@lists.fi-ware.org
        Oggetto: [Fiware-lab-help] FI-Lab Assistance

        Hi all,

        I know this is probably a basic mistake, but I’m having trouble creating VM instances.
        First, I can only create VMs on “Zurich” region.

        Any other region gives me an error when lunching the VM (no error description).
        Also, I cannot allocate a public IP due to the following error:

        {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}}

        Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it.
        I can get one public IP successfully, but when I assign the IP to the VM I get this:

        {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}}

        I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show.

        Thanks,
        Campos
        Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie.

        This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks.

        [rispetta l'ambiente]Rispetta l'ambiente. Non stampare questa mail se non è necessario.

        Show
        marcocipriani Marco Cipriani added a comment - Dear Campos, I’m sorry for the inconvenience. Most of the nodes provide the Floating IPs only on request. As far as your issue on the Zurich region, I’ll forward your request to the Zurich node support team. Best regards Marco Da: fiware-lab-help-bounces@lists.fi-ware.org fiware-lab-help-bounces@lists.fi-ware.org Per conto di vetras Inviato: giovedì 26 febbraio 2015 01:00 A: fiware-lab-help@lists.fi-ware.org Oggetto: [Fiware-lab-help] FI-Lab Assistance Hi all, I know this is probably a basic mistake, but I’m having trouble creating VM instances. First, I can only create VMs on “Zurich” region. Any other region gives me an error when lunching the VM (no error description). Also, I cannot allocate a public IP due to the following error: {"itemNotFound": {"message": "NoMoreFloatingIps: Zero floating IP's available.", "code": 404}} Back in “Zurich”, the VM state is “active” but I cannot assign an IP to it. I can get one public IP successfully, but when I assign the IP to the VM I get this: {"badRequest": {"message": "No nw_info cache associated with instance", "code": 400}} I’m trying to follow the tutorial movies, but since the GUI has evolved over time I don’t have the same options as the videos show. Thanks, Campos Questo messaggio e i suoi allegati sono indirizzati esclusivamente alle persone indicate. La diffusione, copia o qualsiasi altra azione derivante dalla conoscenza di queste informazioni sono rigorosamente vietate. Qualora abbiate ricevuto questo documento per errore siete cortesemente pregati di darne immediata comunicazione al mittente e di provvedere alla sua distruzione, Grazie. This e-mail and any attachments is confidential and may contain privileged information intended for the addressee(s) only. Dissemination, copying, printing or use by anybody else is unauthorised. If you are not the intended recipient, please delete this message and any attachments and advise the sender by return e-mail, Thanks. [rispetta l'ambiente] Rispetta l'ambiente. Non stampare questa mail se non è necessario.
        Hide
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment -

        Hi,

        We have a number of available IP addresses, but we need to manage them quite carefully.

        Can you provide your ID - it should be at the bottom of the log in page on the cloud portal.

        Thanks,
        Seán.

        Show
        ZHAW Node Helpdesk Zurich Node Helpdesk added a comment - Hi, We have a number of available IP addresses, but we need to manage them quite carefully. Can you provide your ID - it should be at the bottom of the log in page on the cloud portal. Thanks, Seán.

          People

          • Assignee:
            ZHAW Node Helpdesk Zurich Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
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            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: