Uploaded image for project: 'Help-Desk'
  1. Help-Desk
  2. HELP-2137

FIWARE.Request.General. FI-Lab Assistance - Update of Term and Conditions and new user policies

    Details

    • Type: extRequest
    • Status: Closed
    • Priority: Major
    • Resolution: Done
    • Fix Version/s: 2021
    • Component/s: FIWARE-GENERAL-HELP
    • Labels:
      None

      Description

      Dear FIWARE-Lab HelpTeam,

      As part of the FIspace project we are using the FIWARE Lab for having a virtual machine as testing and demonstration environment for apps developed for the FIspace platform.
      Recently my colleague Philip Reimer (reimer@atb-bremen.de<reimer@atb-bremen.de>) received an email with an "Update of Term and Conditions and new user policies". We followed the mentioned link for accepting the new defined policies and already accepted them.
      Because we did not find any information about the account's category ("Trial" or "Community"), please could you provide us the category of the FI-Lab account "reimer@atb-bremen.de<reimer@atb-bremen.de>"?
      If the account category is just "Trial", how can we obtain a Community account?
      As part of the FIspace project and the FI-PPP-Programme, is there a way to extend the access limited to 9 months for our community account?

      Further we would like to ensure that our virtual machine on FIWARE Lab (incl. the running processes and existing data on it) will remain operational at least for the duration of the FI-PPP program/ phase 3. What actions do we need to take to make that happen?
      Does this applying of new policies affect the operation of the virtual machines and/or the running processes?
      Do we have to re-register our virtual machine or re-install our application running on it during or after the applying process?

      Thank you for your help in advance.

      Best regards,
      Norman Gülcü

      Dipl.-Inf. Norman Gülcü
      E-Mail: guelcue@atb.bremen.de<guelcue@atb.bremen.de>
      Tel.: +49-421-22092-30
      Fax: +49-421-22092-10

      Institut für angewandte Systemtechnik Bremen GmbH
      Address: Wiener Str. 1, D-28359 Bremen, Germany
      Internet: http://www.atb-bremen.de<http://www.atb-bremen.de/>

      _______________________________________________
      Fiware-lab-help mailing list
      Fiware-lab-help@lists.fi-ware.org
      https://lists.fi-ware.org/listinfo/fiware-lab-help

      [Created via e-mail received from: =?iso-8859-1?Q?Norman_G=FClc=FC?= <guelcue@atb-bremen.de>]

        Activity

        Hide
        uwe Uwe Herzog (Inactive) added a comment -

        Dear Norman,

        the current accounts do not have a status. An application form for Community status will be available shortly. As mentioned in the email, the new policies are entering in force only from 24/02/2015. You will get further information well in time.

        Regarding the other questions I will forward your request so that they will also get answered.

        Best regards,
        Uwe

        Show
        uwe Uwe Herzog (Inactive) added a comment - Dear Norman, the current accounts do not have a status. An application form for Community status will be available shortly. As mentioned in the email, the new policies are entering in force only from 24/02/2015. You will get further information well in time. Regarding the other questions I will forward your request so that they will also get answered. Best regards, Uwe
        Hide
        ffacca Federico Michele Facca added a comment -

        Dear Norman,
        as FI-PPP member you have a special status. Your account won't have an
        expiration (like mine, I hope!)
        Nevertheless, in the assesment process and optmization of used resources -
        there may be some downtime -
        or your vms may be moved to a different node (public ip may change, but you
        won't need to reinstall, that's on us)

        Best,
        Federico



        Future Internet is closer than you think!
        http://www.fiware.org

        Official Mirantis partner for OpenStack Training
        https://www.create-net.org/community/openstack-training


        Dr. Federico M. Facca

        CREATE-NET
        Via alla Cascata 56/D
        38123 Povo Trento (Italy)

        P +39 0461 312471
        M +39 334 6049758
        E federico.facca@create-net.org
        T @chicco785
        W www.create-net.org

        _______________________________________________
        Fiware-lab-help mailing list
        Fiware-lab-help@lists.fi-ware.org
        https://lists.fi-ware.org/listinfo/fiware-lab-help

        Show
        ffacca Federico Michele Facca added a comment - Dear Norman, as FI-PPP member you have a special status. Your account won't have an expiration (like mine, I hope!) Nevertheless, in the assesment process and optmization of used resources - there may be some downtime - or your vms may be moved to a different node (public ip may change, but you won't need to reinstall, that's on us) Best, Federico – – Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca@create-net.org T @chicco785 W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

          People

          • Assignee:
            UPRC PiraeusU Node Helpdesk
            Reporter:
            fw.ext.user FW External User
          • Votes:
            0 Vote for this issue
            Watchers:
            3 Start watching this issue

            Dates

            • Created:
              Updated:
              Resolved: