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  1. Help-Desk
  2. HELP-2137

FIWARE.Request.General. FI-Lab Assistance - Update of Term and Conditions and new user policies

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-GENERAL-HELP
        • Labels:
          None

          Description

          Dear FIWARE-Lab HelpTeam,

          As part of the FIspace project we are using the FIWARE Lab for having a virtual machine as testing and demonstration environment for apps developed for the FIspace platform.
          Recently my colleague Philip Reimer (reimer@atb-bremen.de<reimer@atb-bremen.de>) received an email with an "Update of Term and Conditions and new user policies". We followed the mentioned link for accepting the new defined policies and already accepted them.
          Because we did not find any information about the account's category ("Trial" or "Community"), please could you provide us the category of the FI-Lab account "reimer@atb-bremen.de<reimer@atb-bremen.de>"?
          If the account category is just "Trial", how can we obtain a Community account?
          As part of the FIspace project and the FI-PPP-Programme, is there a way to extend the access limited to 9 months for our community account?

          Further we would like to ensure that our virtual machine on FIWARE Lab (incl. the running processes and existing data on it) will remain operational at least for the duration of the FI-PPP program/ phase 3. What actions do we need to take to make that happen?
          Does this applying of new policies affect the operation of the virtual machines and/or the running processes?
          Do we have to re-register our virtual machine or re-install our application running on it during or after the applying process?

          Thank you for your help in advance.

          Best regards,
          Norman Gülcü

          Dipl.-Inf. Norman Gülcü
          E-Mail: guelcue@atb.bremen.de<guelcue@atb.bremen.de>
          Tel.: +49-421-22092-30
          Fax: +49-421-22092-10

          Institut für angewandte Systemtechnik Bremen GmbH
          Address: Wiener Str. 1, D-28359 Bremen, Germany
          Internet: http://www.atb-bremen.de<http://www.atb-bremen.de/>

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: =?iso-8859-1?Q?Norman_G=FClc=FC?= <guelcue@atb-bremen.de>]

            Activity

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            Transition Time In Source Status Execution Times Last Executer Last Execution Date
            Open Open In Progress In Progress
            		31m 58s 1 Uwe Herzog (Inactive) 12/Feb/15 4:33 PM
            In Progress In Progress Answered Answered
            		3s 1 Uwe Herzog (Inactive) 12/Feb/15 4:33 PM
            Answered Answered Closed Closed
            		3d 23h 45m 1 PiraeusU Node Helpdesk 16/Feb/15 4:19 PM
            fla Fernando Lopez made changes -
            Fix Version/s 2021 [ 12600 ]
            backlogmanager Backlog Manager made changes -
            Summary [Fiware-lab-help] FI-Lab Assistance - Update of Term and Conditions and new user policies FIWARE.Request.General. FI-Lab Assistance - Update of Term and Conditions and new user policies
            mev Manuel Escriche made changes -
            Sender Email guelcue@atb-bremen.de
            UPRC PiraeusU Node Helpdesk made changes -
            Assignee Nuria de Lama Sanchez [ nuria ] PiraeusU Node Helpdesk [ uprc ]
            UPRC PiraeusU Node Helpdesk made changes -
            Resolution Done [ 10000 ]
            Status Answered [ 10104 ] Closed [ 6 ]
            UPRC PiraeusU Node Helpdesk made changes -
            Assignee PiraeusU Node Helpdesk [ uprc ] Nuria de Lama Sanchez [ nuria ]
            UPRC PiraeusU Node Helpdesk made changes -
            Assignee PiraeusU Node Helpdesk [ uprc ]
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            ffacca Federico Michele Facca added a comment -

            Dear Norman,
            as FI-PPP member you have a special status. Your account won't have an
            expiration (like mine, I hope!)
            Nevertheless, in the assesment process and optmization of used resources -
            there may be some downtime -
            or your vms may be moved to a different node (public ip may change, but you
            won't need to reinstall, that's on us)

            Best,
            Federico

            –
            –
            Future Internet is closer than you think!
            http://www.fiware.org

            Official Mirantis partner for OpenStack Training
            https://www.create-net.org/community/openstack-training

            –
            Dr. Federico M. Facca

            CREATE-NET
            Via alla Cascata 56/D
            38123 Povo Trento (Italy)

            P +39 0461 312471
            M +39 334 6049758
            E federico.facca@create-net.org
            T @chicco785
            W www.create-net.org

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            ffacca Federico Michele Facca added a comment - Dear Norman, as FI-PPP member you have a special status. Your account won't have an expiration (like mine, I hope!) Nevertheless, in the assesment process and optmization of used resources - there may be some downtime - or your vms may be moved to a different node (public ip may change, but you won't need to reinstall, that's on us) Best, Federico – – Future Internet is closer than you think! http://www.fiware.org Official Mirantis partner for OpenStack Training https://www.create-net.org/community/openstack-training – Dr. Federico M. Facca CREATE-NET Via alla Cascata 56/D 38123 Povo Trento (Italy) P +39 0461 312471 M +39 334 6049758 E federico.facca@create-net.org T @chicco785 W www.create-net.org _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            uwe Uwe Herzog (Inactive) made changes -
            Status In Progress [ 3 ] Answered [ 10104 ]
            uwe Uwe Herzog (Inactive) made changes -
            Status Open [ 1 ] In Progress [ 3 ]
            Hide
            Permalink
            uwe Uwe Herzog (Inactive) added a comment -

            Dear Norman,

            the current accounts do not have a status. An application form for Community status will be available shortly. As mentioned in the email, the new policies are entering in force only from 24/02/2015. You will get further information well in time.

            Regarding the other questions I will forward your request so that they will also get answered.

            Best regards,
            Uwe

            Show
            uwe Uwe Herzog (Inactive) added a comment - Dear Norman, the current accounts do not have a status. An application form for Community status will be available shortly. As mentioned in the email, the new policies are entering in force only from 24/02/2015. You will get further information well in time. Regarding the other questions I will forward your request so that they will also get answered. Best regards, Uwe
            uwe Uwe Herzog (Inactive) made changes -
            Field Original Value New Value
            Component/s FIWARE-GENERAL-HELP [ 10277 ]
            fw.ext.user FW External User created issue -

              People

              • Assignee:
                UPRC PiraeusU Node Helpdesk
                Reporter:
                fw.ext.user FW External User
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                Dates

                • Created:
                  Updated:
                  Resolved: