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  1. Help-Desk
  2. HELP-2018

FIWARE.Request.Lab.Berlin.Receiving errors when spinning up errors.

        Details

        • Type: extRequest
        • Status: Closed
        • Priority: Major
        • Resolution: Done
        • Fix Version/s: 2021
        • Component/s: FIWARE-LAB-HELP
        • Labels:
          None

          Description

          Hello,

          I am having problems spinning up instances. I've tried to start them
          directly from images sub menu, from blue print templates. I've tried
          without networks, with networks, I've also tried to create a new
          account. I've tried location different then Spain (Berlin, Prague...)
          and still all I get is ERROR in column Status. Error logs are empty,
          there is no feedback in the notification bar at the bottom of the
          screen. A few days ago I've noticed an error that sounded like "No image
          found ..." but I am not getting that error any more.

          I am not sure if this is linked to the issue, but my "Software in
          catalogue" list when adding tiers to blueprints is empty.

          Thank you and best regards,

          –
          podpis
          Matija Jekovec
          Executive Director
          . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
          . . . . . . . . . . . . .
          t: 01 77 77 877
          g: +386 41 375 541
          . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
          . . . . . . . . . . . . .
          Spletna agencija Klaro d.o.o. <http://www.klaro.si>
          . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
          . . . . . . . . . . . . .
          Klaro spletna agencija d.o.o.
          www.klaro.si <http://www.klaro.si>

          _______________________________________________
          Fiware-lab-help mailing list
          Fiware-lab-help@lists.fi-ware.org
          https://lists.fi-ware.org/listinfo/fiware-lab-help

          [Created via e-mail received from: Matija Jekovec <matija.jekovec@klaro.si>]

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            Activity

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            7 older comments
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Hello,

            This IP is an internal IP, probably you reserved it from the “ext-net-federation” pool. You would not be able to access your instances in this way. You should get an IP from the “ext-net-public” which contains a pool of public IPs.

            As I wrote in my previous mail, unfortunately at this time you cannot reserve your IP from that pool in Berlin, for this reason I’ve fwd the issue to the Berlin node support.

            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Hello, This IP is an internal IP, probably you reserved it from the “ext-net-federation” pool. You would not be able to access your instances in this way. You should get an IP from the “ext-net-public” which contains a pool of public IPs. As I wrote in my previous mail, unfortunately at this time you cannot reserve your IP from that pool in Berlin, for this reason I’ve fwd the issue to the Berlin node support. Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Ok, I'll try Stockholm.

            Thank you,

            –
            podpis
            Matija Jekovec
            Executive Director
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            t: 01 77 77 877
            g: +386 41 375 541
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            Spletna agencija Klaro d.o.o. <http://www.klaro.si>
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            Klaro spletna agencija d.o.o.
            www.klaro.si <http://www.klaro.si>

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Ok, I'll try Stockholm. Thank you, – podpis Matija Jekovec Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . t: 01 77 77 877 g: +386 41 375 541 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spletna agencija Klaro d.o.o. < http://www.klaro.si > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Klaro spletna agencija d.o.o. www.klaro.si < http://www.klaro.si > _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            BerlinSupportTeam Berlin Node Helpdesk added a comment -

            At the moment we have no floating IPs available for the ext-net-public on the Berlin node. Sorry for that. If you have no luck in Stockholm you can come back to us, maybe the situation has changed in the mean time.

            Show
            BerlinSupportTeam Berlin Node Helpdesk added a comment - At the moment we have no floating IPs available for the ext-net-public on the Berlin node. Sorry for that. If you have no luck in Stockholm you can come back to us, maybe the situation has changed in the mean time.
            Hide
            Permalink
            danieles Daniele Santoro added a comment -

            Unfortunately this is reply from Berlin:

            At the moment we have no floating IPs available for the ext-net-public on the Berlin node. Sorry for that. If you have no luck in Stockholm you can come back to us, maybe the situation has changed in the mean time.

            I’m going to close this request then please contact us if you encounter problem in Stockholm

            Best,
            Daniele

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            danieles Daniele Santoro added a comment - Unfortunately this is reply from Berlin: At the moment we have no floating IPs available for the ext-net-public on the Berlin node. Sorry for that. If you have no luck in Stockholm you can come back to us, maybe the situation has changed in the mean time. I’m going to close this request then please contact us if you encounter problem in Stockholm Best, Daniele _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help
            Hide
            Permalink
            fw.ext.user FW External User added a comment -

            Thank you for all your help.

            Best REgards,

            MAtija

            –
            podpis
            Matija Jekovec
            Executive Director
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            t: 01 77 77 877
            g: +386 41 375 541
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            Spletna agencija Klaro d.o.o. <http://www.klaro.si>
            . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
            . . . . . . . . . . . . .
            Klaro spletna agencija d.o.o.
            www.klaro.si <http://www.klaro.si>

            _______________________________________________
            Fiware-lab-help mailing list
            Fiware-lab-help@lists.fi-ware.org
            https://lists.fi-ware.org/listinfo/fiware-lab-help

            Show
            fw.ext.user FW External User added a comment - Thank you for all your help. Best REgards, MAtija – podpis Matija Jekovec Executive Director . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . t: 01 77 77 877 g: +386 41 375 541 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Spletna agencija Klaro d.o.o. < http://www.klaro.si > . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Klaro spletna agencija d.o.o. www.klaro.si < http://www.klaro.si > _______________________________________________ Fiware-lab-help mailing list Fiware-lab-help@lists.fi-ware.org https://lists.fi-ware.org/listinfo/fiware-lab-help

              People

              • Assignee:
                BerlinSupportTeam Berlin Node Helpdesk
                Reporter:
                fw.ext.user FW External User
              • Votes:
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                Watchers:
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                Dates

                • Created:
                  Updated:
                  Resolved: