Details
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Type: extRequest
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Status: Closed
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Priority: Major
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Resolution: Done
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Fix Version/s: 2021
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Component/s: FIWARE-LAB-HELP
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Labels:None
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Sender Email:
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HD-Node:Spain
Description
Hi
Our filab server instance unexpectedly shutdown yesterday morning. I
tried to reboot it but it didn't work. The Task was staying on
"rebooting". Then I wanted to terminate it and launch a new instance.
Since then the Task is staying on "deleting" but it does not finish.
And I cannot launch a new instance. We have an important experiment
that we need to run today in the afternoon and we need an instance up
and running. Do you know what the problem could be?
Best regards
Fabio
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[Created via e-mail received from: =?ISO-8859-1?Q?Fabio_Z=FCnd?= <fzuend@inf.ethz.ch>]
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- text.html
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- José Ignacio Carretero Guarde
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Activity
Dear Fabio,
I've seen you are using Spanish region and your VM state is deleting —
You won't be to create another VM in the Spanish region since it doesn't
have free resources left.
So, I'm going to drop your "delete" query and I'll restart your VM.
Best regards,
José Ignacio.
________________________________
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Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
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Hi Jose
Thanks for helping me. My instance is now back to Status: Active,
Task: None, Power State: Running, like it was before when it was
working. But unfortunately I cannot connect to it, also not ping it. I
tried to reboot, which was successful, but I still can't ping or
connect. The problem is we are planning to run an important experiment
later this afternoon with this instance and we really need it up and
running. Can you help me?
Best
Fabio
On Fri, Jan 23, 2015 at 12:43 PM, JOSE IGNACIO CARRETERO GUARDE
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Dear Fabio,
Unfortunatelly I couldn't help in preventing your delete to be executed
- I'm affraid you can't use your VM now. You can't create another VM in
the Spanish region now because it is not accepting VM creations.
May be you could tray Budapest or PriaeusN regions which seems to be
working properly.
Best regards,
José Ignacio.
________________________________
Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.
The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.
Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
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Hi Jose,
I'm also trying to get an instance of the server for the experiment running
on cloud.testbed.fi-ware.org, but I cannot access the port 27017:
*root@gt:~# nmap -p 27017 -sT 130.206.80.155Starting Nmap 5.21 (
http://nmap.org <http://nmap.org> ) at 2015-01-23 15:37 CETNmap scan report
for gt.novalocal (130.206.80.155)Host is up (0.00023s latency).PORT
STATE SERVICE27017/tcp closed unknown*
while it is defined the security group. I remember you did something
manually to open 80, 22 etc...
Let me know!
Best, Mattia
On Fri, Jan 23, 2015 at 3:09 PM, JOSE IGNACIO CARRETERO GUARDE <
–
Mattia Ryffel
Software Engineer
+41 44 632 5298
Disney Research Zurich
Stampfenbachstrasse 48
CH-8006 Zurich
http://www.disneyresearch.com/
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Hi Jose,
Could you copy a backup snapshot we took on the spain region to another one
where it would be possible to have it up and running?
We are running a bit desperate, our experiment starts at 17.00 and there
were some money invested there.
Best regards, Mattia
On Fri, Jan 23, 2015 at 3:09 PM, JOSE IGNACIO CARRETERO GUARDE <
–
Mattia Ryffel
Software Engineer
+41 44 632 5298
Disney Research Zurich
Stampfenbachstrasse 48
CH-8006 Zurich
http://www.disneyresearch.com/
_______________________________________________
Fiware-lab-help mailing list
Fiware-lab-help@lists.fi-ware.org
https://lists.fi-ware.org/listinfo/fiware-lab-help
Hi Jose,
Please don't bother - we just cancelled the experiment and will run it on
February 6th, this time without relying on FI-LAB.
Thanks for your invaluable help.
Best,
Marc
On 23 January 2015 at 16:25, Mattia Ryffel <mattia.ryffel@disneyresearch.com
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Dear Mattia,
Sorry I hadn't answered before — Today I'm on my free day and my time to leave on friday was 15:00. Your problem is that you hadn't defined security groups for your VM. This has to be done in the Security menu.
Best regards,
José Ignacio.
El 23/01/15 a las 15:41, Mattia Ryffel escribió:
Hi Jose,
I'm also trying to get an instance of the server for the experiment running on cloud.testbed.fi-ware.org<http://cloud.testbed.fi-ware.org>, but I cannot access the port 27017:
root@gt:~# nmap -p 27017 -sT 130.206.80.155
Starting Nmap 5.21 ( http://nmap.org ) at 2015-01-23 15:37 CET
Nmap scan report for gt.novalocal (130.206.80.155)
Host is up (0.00023s latency).
PORT STATE SERVICE
27017/tcp closed unknown
while it is defined the security group. I remember you did something manually to open 80, 22 etc...
Let me know!
Best, Mattia
On Fri, Jan 23, 2015 at 3:09 PM, JOSE IGNACIO CARRETERO GUARDE <joseignacio.carreteroguarde@telefonica.com<joseignacio.carreteroguarde@telefonica.com>> wrote:
Dear Fabio,
Unfortunatelly I couldn't help in preventing your delete to be executed
- I'm affraid you can't use your VM now. You can't create another VM in
the Spanish region now because it is not accepting VM creations.
May be you could tray Budapest or PriaeusN regions which seems to be
working properly.
Best regards,
José Ignacio.
________________________________
Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.
The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.
Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
–
Mattia Ryffel
Software Engineer
+41 44 632 5298
Disney Research Zurich
Stampfenbachstrasse 48
CH-8006 Zurich
http://www.disneyresearch.com/
________________________________
Este mensaje y sus adjuntos se dirigen exclusivamente a su destinatario, puede contener información privilegiada o confidencial y es para uso exclusivo de la persona o entidad de destino. Si no es usted. el destinatario indicado, queda notificado de que la lectura, utilización, divulgación y/o copia sin autorización puede estar prohibida en virtud de la legislación vigente. Si ha recibido este mensaje por error, le rogamos que nos lo comunique inmediatamente por esta misma vía y proceda a su destrucción.
The information contained in this transmission is privileged and confidential information intended only for the use of the individual or entity named above. If the reader of this message is not the intended recipient, you are hereby notified that any dissemination, distribution or copying of this communication is strictly prohibited. If you have received this transmission in error, do not read it. Please immediately reply to the sender that you have received this communication in error and then delete it.
Esta mensagem e seus anexos se dirigem exclusivamente ao seu destinatário, pode conter informação privilegiada ou confidencial e é para uso exclusivo da pessoa ou entidade de destino. Se não é vossa senhoria o destinatário indicado, fica notificado de que a leitura, utilização, divulgação e/ou cópia sem autorização pode estar proibida em virtude da legislação vigente. Se recebeu esta mensagem por erro, rogamos-lhe que nos o comunique imediatamente por esta mesma via e proceda a sua destruição
_______________________________________________
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Hi Jose,
I have all the rules defined in the default security group. Ports 22 and 80
work but not the other ones.[image: Inline image 1]
On Mon, Jan 26, 2015 at 1:02 PM, JOSE IGNACIO CARRETERO GUARDE <
–
Mattia Ryffel
Software Engineer
+41 44 632 5298
Disney Research Zurich
Stampfenbachstrasse 48
CH-8006 Zurich
http://www.disneyresearch.com/
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Fiware-lab-help@lists.fi-ware.org
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Hi Fabio,
which region are you using?
Best,
Florian